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HELIOCENTRIX is looking for employees for positions:
it technician
it technician
it support technician
Working hours
full-time
Language
english
Responsibility
provide great communication with your school and key personnel within the school
work with the school development team to ensure that the school are getting the best level of service
provide monthly reports, minutes and updated documentation as necessary
manage the installation, maintenance and upgrades of desktop hardware and software
support Audio Visual requirements to support teaching and learning
be the first port of call for all your school’s ICT needs, resolving daily support requests, and providing hands on support for requests when necessary
manage advanced diagnosis procedures on hardware, software and peripherals
ensure that all helpdesk tickets are logged, tracked and resolved in-line with Heliocentrix policies and procedures
Requirements
A Level in ICT or prior experience in ICT Support - Essential
microsoft Certification - Desirable
hyper-V - Desirable
AD, DNS, DHCP GP - Essential
SAN Topology - Desirable
microsoft 365 - Desirable
prior Experience in an education Establishment - Desirable