customer service or aftercare experience is essential for this roll
our aftercare team is responsible for ensuring that following a boiler installation the customer receives 5 star service and aftercare should they have any queries, complaints or require assistance with their new boiler
Requirements
A borderline menacing positive mental attitude towards your work
an utterly outstanding phone and customer service manner
your own car, bike, van or helicopter
an excellent sense of humour
A never ending hunger for pizza
project co-ordinator
Working hours
full-time | Permanent
Salary
salary
Responsibility
provide customers with information about their installation
liaise with installers about their jobs and any requirements
manage national subcontractor accounts
ensure all documentation and processes are in line with company policies
responsible for quality control across the UK
other general administrative duties
Requirements
A positive mental attitude towards your work
reasonable understanding of Microsoft tools
an outstanding phone and customer service manner
A desire to achieve and deliver high levels of customer service and support
an eagerness to be part of something revolutionary
electrician
Working hours
full-time | Permanent
Salary
salary
Responsibility
support engineers by providing solid technical advice, building regulations knowledge, and manufacturer-specific requirements
perform in-depth desktop audits on completed installations, logging and reporting any potential defects
perform in-depth desktop audits on completed installations, log, and report defects
provide feedback to the installation network with the findings on completed desktop audits
help and advise customers on suitable products for their homes
create design and specification amendments where required
QS electrical certification
Requirements
A positive mental attitude towards your work
reasonable understanding of Microsoft tools
an outstanding phone and customer service manner
experience using certification body registration tools
A desire to achieve and deliver high levels of customer service and support
an eagerness to be part of something revolutionary
solar PV & Battery Installation: 1 year
electrical wiring: 4 years
sales executive
Working hours
full-time | Permanent
Salary
salary
Responsibility
outbound and Inbound sales calls
manage and maintain your own workload
enter and process customer orders, supporting their buying experience
this couldn't be further from a 'call centre' position, and you'll be working in a casual environment
payment processing and general administrative duties
handling of general customer service enquiries
provide instant digital quotes to customers using our online system
we are a rapidly expanding, young company looking for someone dedicated to join our outbound / inbound sales team. We’re the best at what we do because we have the best people, and we need more
Requirements
A positive mental attitude towards your work
reasonable understanding of Microsoft tools
an outstanding phone and customer service manner
direct sales experience would help, but not always essential as we train and support you
A desire to achieve and deliver high levels of customer service and support
accounts clerk
Working hours
full-time | Permanent
Responsibility
heatable is continuingly growing so we are looking for enthusiastic and dependable people to support our finance team
accounts Receivable - Raising, reviewing, processing invoices and account reconciliations
you’ll report to the Accounts/Finance Manager and work closely with them and the wider team
accounts Payable – Raising, coding and querying invoices
self-bills – Producing and managing monthly self-bills for merchants
assist in producing reports to help track and manage costs across the business
supporting in administration for engineer invoicing to ensure timeliness
building and maintaining relationships with both internal and external stakeholders
Salary
salary
Requirements
A positive mental attitude towards your work
experience in a similar role and ability to manage your own workload
your own car, bike, van or helicopter
an excellent sense of humour
A never-ending hunger for pizza
financial accounting: 1 year
digital marketing executive
Working hours
full-time | Permanent
Responsibility
heatable is continuously growing so we are looking for enthusiastic and dependable people to join the marketing team
working closely with the Digital Marketing Manager to execute the goals of the marketing strategy
you’ll report to the Digital Marketing Manager and work closely with them and the wider team, to deliver industry-leading marketing
planning and executing marketing campaigns with the wider team
this is an exciting time to join a rapidly growing company and team
supporting to ensure revenue goals and KPIs are met across all marketing channels
planning, creating, and editing video content to push out on our YouTube channel and social media channels
devise and execute email campaigns using Mailchimp to generate more revenue and network growth
Salary
salary
Requirements
A creative mind - we’re looking for someone to bring ideas to the table, no matter how wild or weird
A positive mental attitude toward your work
A reasonable understanding of Adobe tools
your own car, bike, van, or helicopter
an excellent sense of humour
A never-ending hunger for pizza
1+ years experience in digital marketing or have a recent qualification related to the marketing industry
supply chain manager
Working hours
full-time | Permanent
Salary
salary
Requirements
exceptional organisational skills
exceptional people management skills
strong ability to communicate your plans and results to senior management
outstanding written and verbal communication skills
procurement: 1 year
2+ years of high-volume procurement experience
purchasing: 1 year
2+ years of people management
Responsibility
using our bespoke ordering system and your existing management and planning skills, you will be responsible for ordering thousands of installation kits on a monthly basis with values in excess of £15M annually
customer service administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
outbound customer service calls
manage and maintain your own workload
enter and process customer orders
this couldn't be further from a 'call centre' position and you'll be working in a casual environment
payment processing and general administrative duties
handling of general customer service enquiries
provide instant digital quotes to customers using our online system
we are a rapidly expanding, young company looking for someone dedicated to join our team. We’re the best at what we do because we have the best people, and we need more
Requirements
A positive mental attitude towards your work
reasonable understanding of Microsoft tools
an outstanding phone and customer service manner
your own car, bike, van or helicopter
an excellent sense of humour
A never-ending hunger for pizza
operations manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
design and deliver a fulfilment solution to match the existing standards of our replacement heating solution
build out a successful team of experienced and dependable recruits
work with suppliers and manufacturers to ensure our growth plans can be fulfilled
cooperating with the development and digital marking teams to build a brand coherent message and tech solution for our customers
report directly to the senior leadership team
Requirements
extensive knowledge around renewable heating and energy products. Our primary focus is around the solar PV and hybrid heat pump market
strong operational experience
familiarity with online home improvement retail
experience with engagement of subcontractor and cat2 labour market
strong leadership and people management skills
financial controller
Requirements
qualified accountant, ideally ACA/FCA
ability to manage your own workload
experience with Xero accounting software
A team player wanting to thrive in a fast-growing tech business
ability to communicate at all levels with both financial and non-financial staff
at least 5+ years post qualification experience in a similar role
Responsibility
everything finance
leadership & Development of the finance team
work closely with our current Finance manager
reviewing, developing and documenting accounting
work alongside the FAD’s on financial modelling, budgeting and reporting
crunch the Numbers for current and new products and services
produce the monthly management accounts, and other financial KPI’s
the other fun stuff like annual accounts, VAT returns and corporation tax process including the R&D claim
