Describe to the employer what experience you have and get interesting career offers! Let other users advise you on your choice.
HEALTH EDGE SOLUTIONS is looking for employees for positions:
apprentice
apprentice
Language
english
Requirements
communication skills
IT skills
organisation skills
GCSE Maths essential
customer care skills
time management
Responsibility
becoming a valued part of the IT support team
learning how to provide application support
assisting in customer projects and support activities as skills allow
helping the existing staff to deliver IT support services to customers
learning how to manage telephone support calls and incoming helpdesk emails and tickets
ensuring all calls are handled within the appropriate time scales
updating customer systems
working on resolving first-line support issues where capable and working with more experienced staff to help resolve more complex issues or referring to second/third-line support staff where required