HARTWELL PLC is looking for employees for positions:
hr advisor
Working hours
part-time
Responsibility
hartwell is a dynamic and forward-thinking organisation
the role is part time working 22.5hrs a week based at our Head Office in Oxfordshire
your responsibilities will encompass a wide range of HR functions, including employee relations, recruitment, compliance, and more
responsibilities include
we are seeking an experienced HR Advisor to join our team with a strong background in HR Information Systems specifically BambooHR
as an HR Advisor at Hartwell, you will play a crucial role in providing expert human resources guidance and support to both employees and management
you will work closely with department heads and employees to ensure that our organisation's HR policies and practices align with our business goals and promote a positive workplace culture
keep abreast of industry trends and best practices
parts manager
Working hours
full-time
Responsibility
we are seeking an experienced and motivated Automotive Group Parts Manager to oversee the parts operations across our automotive dealership group
responsibilities involve
develop and implement inventory control procedures to ensure accurate tracking and management of parts stock
monitor inventory levels for all dealerships, reorder points, and manage stock levels to minimize overstock and shortages
regularly analyse sales trends to adjust inventory levels and ordering strategies
job Title: Automotive Group Parts Manager
supplier Relations
establish and maintain strong relationships with parts suppliers and manufacturers to ensure timely and reliable delivery of parts
Requirements
several years of experience in automotive parts management, with a proven track record of successful inventory management and team leadership
strong knowledge of automotive parts, accessories, and industry trends
excellent communication, negotiation, and interpersonal skills
proficiency in using inventory management software and computer systems
strong analytical and problem-solving abilities
ability to work in a fast-paced and dynamic environment
if you are a dynamic leader with a passion for automotive parts and a drive for operational excellence, we invite you to join our team as the Automotive Group Parts Manager
technician
Working hours
full-time
Responsibility
technician Grimsby
hartwell Banbury
technician Dunstable
starting bonus of £2,000
terms and conditions - The £2,000 is applicable to new starting Service Technicians at participating dealers
service Technician should not currently be employed by a Ford dealer or Hartwell
details not provided by an agent
first payment of £1000 is paid after joining once all training has been completed
apprentice
Working hours
full-time
Responsibility
hartwell Oxford
hartwell Watford
hartwell Hereford
automotive Technician Apprentice
an Apprenticeship is your passport to an exciting new career
apprenticeship learn skills relevant to today’s business needs
apprentices will work towards an Apprenticeship Standard, which will give them the skills and experience they need to be successful
hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11 franchised dealerships across 11 locations, the company currently represents the Brand Ford
service advisor
Working hours
full-time
Responsibility
we are seeking a Service Advisor for our Abingdon dealership
hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating 11 franchised dealerships the company currently represents the brand Ford
are you enthusiastic, reliable, organised and hard working? Do you have the ability to make people feel comfortable in conversation? If the answers are “yes” would you like a career in automotive as a Service Advisor?
act as an advocate for customers when communicating vehicle problems and needs to repair department
Requirements
service advisor: 1 year
sales manager
Working hours
full-time
Benefits
company car
Responsibility
ensuring all sales enquiries are dealt with efficiently and professionally
management of the sales team and sales processes
we are seeking a highly skilled and experienced Automotive Group After Sales Manager to lead and oversee the after-sales service operations for Hartwell
the successful candidate will be responsible for ensuring the highest level of customer satisfaction, optimizing service efficiency, and driving revenue growth within the after-sales department
management and control of profit margins
management and control of stock pricing and presentation
to maximise the sales and profitability of vehicles and associated products
to monitor and achieve KPI targets
Requirements
excellent interpersonal skills
excellent listening skills
excellent supervisory and managerial abilities
analytical
great business acumen
must have an appetite for generating sales
current UK Driving Licence
customer advisor
Working hours
full-time
Responsibility
at Hartwell we are embracing new systems and technologies to revolutionise the customer experience
established in 1919 in Oxfordshire, Hartwell Automotive Group Ltd is a leading automotive group representing Ford car and commercial vehicles
it’s this reputation, and the loyalty of our valued customers, that has seen us reach our centenary in 2019
with eleven locations based across the UK, we’re delighted to assist customers with their motoring needs, and have built a reputation for providing exceptional customer service and the highest quality vehicles
as a Customer Experience Advisor you will play a key role in delivering our mission to not only make a great first impression on our customers, but a lasting one
as a Customer Experience Advisor at Abingdon you will play a key role in delivering our mission to not only make a great first impression on our customers, but a lasting one
therefore we need someone who is passionate about people, enjoys sharing product knowledge and expertise along with working as part of a driven and successful team in a fun & energetic environment
Salary
salary
vehicle technician
Working hours
full-time
Salary
salary
Responsibility
repair, test vehicles and diagnose their faults as and when required by Service Manager and supervisory staff
replace components, parts, lubricants and consumables and record usage
keep work areas clean and tidy, organised and safe from hazards to health and safety
carry out work completely and effectively within manufacturers’ servicing and repair times
advise and report on vehicle faults and servicing requirements while working on vehicles, including future servicing/repair requirements
to undertake maintenance, service and repair activities on motor vehicles of all types to the highest standard within scheduled times to meet company and franchise standards
Requirements
hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years
operating across 11 locations, the company currently represents brands including Ford
we are seeking a Service Technician to join our dealership in Watford
the Service Technician will report to the Service Manager and will be responsible for meeting both franchise and company standards in a service environment
call centre advisor
Working hours
full-time
Responsibility
accurately price up jobs and speak to customer to secure bookings for multiple locations
minimise technical calls going through to site
ensure work being booked in is accurate and correct with all details required
implement and ensure call centre processes are abided by
resolve technical concerns
main Duties and Responsibilities
assist call agents in pricing of jobs that come through
train and coach call agents on relative systems, processes and technical information
contact centre advisor
Working hours
part-time
Benefits
service car
Responsibility
answering and processing inbound service enquiry calls
informing existing customers of their options regarding the different levels of service available and effectively upselling other promotional products and services
manage, respond and log all incoming enquiries
liaise with customer and workshop in regards to vehicle repair
follow up on vehicle sales leads to qualify potential customers
sell Hartwell service maintenance packages to reduce cost of ownership for our customers