HARRODS AVIATION

Responsibility

• identifying and recommending any improvements to existing support procedures, in order to deliver efficiencies or improvements
• appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing new equipment and undertaking office moves

Requirements

• 1st Line
• IT Support Engineer
• IT Support Technician
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• IT Technician
• 1st Line Support Engineer
• 1st Line Technical Support Analyst
• windows Server
• IT Service Desk Technician
• exchange Administration
• IT Service Engineer
• office / Office 365
• 1st Line Helpdesk Engineer
• windows 10
• 1st Line Technical Support Advisor
• you should have good problem-solving skills and have previous experience working within a customer focussed environment
• active Directory / DNS / DHCP / Group Policy
• you will need to have the ability to build effective relationships with both colleagues and internal customers, to ensure the lifecycle of incidents and service requests are completed to the customers satisfaction
• an ability to prioritise, organise and escalate workload issues to your line manager, in a timely manner is essential to being successful within this role
• you will need to be able to cope well under pressure as well as be able to work independently or as part of a team

Benefits

• laptop

Earnings for position support engineer

Responsibility

• we are currently recruiting for a Customer Service Support to join our established, reputable team at our Stansted base
• this role will require an element of reception work and lounge duties, in addition to assisting the Customer Service team. Duties will be allocated by the Lead CSA on shift

Requirements

• customer Service Representative
• customer Services Executive
• front of House Assistant
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• enquiries Assistant
• technical Support Assistant
• enquiries Advisor
• enquiries Executive
• team Enquiries Advisor
• client Team Enquiries Assistant
• customer Suppor

Earnings for position customer service

Responsibility

• undertake all duties and tasks that may be delegated by the Engineering Manager and/or Lead Technical Services Coordinator
• customer work pack shipping/documentation shipping management
• reporting to the Lead Technical Services Co-ordinator, this role is responsible for the administrative requirements of the Technical Services department

Requirements

• admin
• administrator
• senior Administrator
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• technical Administrator
• commercial Support
• commercial Administrator
• technical Admin Assistant
• engineering Team Administrator
• technical Team Administrator
• administrative Support

Earnings for position technical administrator

Responsibility

• patrols of the company property reporting any building damage; inspecting and adjusting any security equipment and report any faults accordingly

Requirements

• CTC cleared
• hold NASP, 'Ground Security Officer' formally level 1 or Ground Security Supervisor , formally level 2
• NXCT 'National X-ray competency test' - Cabin & Hold
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• remain operational by successfully passing mandatory recurrent training
• obtaining a demarcated area airport ID pass
• physically fit and able to do job
• full vision
• passing standard medical and test to obtain airside driving license within probation period
• you must also hold the right to live and work in the United Kingdom

Benefits

• savings plan

Earnings for position security officer

Requirements

• receptionist
• customer Service Representative
• administrative Assistant
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• host
• guest Services
• customer Service Specialist
• front Desk Staff
• front Desk Representative

Earnings for position concierge