HARRIS & SHELDON GROUP Salary
KINGSLAND HOUSE 122-124 REGENT STREET LONDON W1B 5SA UNITED KINGDOM
Phone: +44 20 3893 2465
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Earnings on positions in HARRIS & SHELDON GROUP
HARRIS & SHELDON GROUP is looking for employees for positions:
service manager
Requirements
- automotive Industry
- manager
- attention to detail
- ability to multitask and time manage effectively under pressure
- organisational and administration skills
- excellent interpersonal skills
- ability to build good professional relationships with all staff and customers
Responsibility
- to ensure that the Service Department achieves its profitability targets
- to monitor performance figures and statistics against budget and propose and implement corrective measures; as appropriate
- to ensure that the Service Department achieves its company KPI targets
- to undertake regular planned customer visits to promote satisfaction and maintain good relationships with our customers
- to ensure that the Service Department achieves its manufacturer KPI targets
- to ensure effective dispute resolution with customers through effective and prompt communication with the customer
- to ensure the efficient running of the Service department from workshop booking, to workshop loading, to workshop hours control and administration
- to explore opportunities for additional revenue outside of the current customer base and to market the Service Department to maximise revenue opportunities