HARBOUR ESCAPES is looking for employees for positions:
property manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
work with the Housekeeping Manager to prioritise maintenance tasks on a day-to-day basis
engage with outsourced suppliers and build a preferred supplier list
property hand back for seasonal properties, check out process and owner hand back
manage the Maintenance Tracker for planned maintenance and reactive maintenance
attend weekly house checks for properties which are vacant taking advantage of time to complete works before guest stays
invoicing to be processed and chased after works have been carried out. Process invoice, add to maintenance statement and Xero. Manage invoices alongside Finance to make sure payments made on due date
complete check out checks and liaise with guests on any damages or issues after their stay. Follow this through booking channel for compensation, liaise with owner as and when required
internal Relationships: All Departments
Requirements
feedback is scoring at 5 stars out of 5 for quality of accommodation and property maintenance standards
budgets are met for completion of tasks
property Management: 5 years
the tasks captured in the maintenance system are systematically being completed within the deadlines and priority agreed. Maintenance tasks to be completed within 30 days of date raised depending on urgency
pro-active maintenance are scheduled in and clear on monthly statements
the agreed level of in house vs outsourced work is being achieved. This will be agreed on a periodic basis and will depend upon the mix of tasks to be completed
« 5 + years in maintenance department or maintenance environment
preferred Supplier List with 3 or more options for each maintenance task i.e plumbing, electrician
work with our employed or contracted housekeepers to ensure timely change overs
you will have direct control over a storeroom, and we would expect that you manage the stock in and out
provide a first-class cleaning service across all apartments and houses, leaving the property looking perfect in all areas ready for guest arrivals. This includes full adoption of our Covid cleaning standards
provide a first-class cleaning service across all apartments and houses, leaving the property looking perfect in all areas ready for guest arrivals. This includes conscious management of our Covid standards
coordinate our suppliers for linen and any associated stock levels/ quality levels, cleaning products and other associated areas. Monitor costs and liaise with internal Management on pricing and quality
notify managers of necessary repairs
Requirements
the standard of work is in line with the Harbour Escapes brand and quality standards
maintenance issues are reported in a timely fashion, as required
quality of the staycation homes are in perfect order for guest arrivals, from linen to cleanliness to maintenance
stock and control of linen is managed within budget and without issue
there are minimal instances where the Housekeeping Supervisor requires work undertaken to be re-worked
training is attended regularly to ensure that best practice cleaning processes are adopted and followed
they are flexible to the needs of the business and are able to adapt and support if called upon
work with our employed or contracted housekeepers to ensure timely change overs
provide a first-class cleaning service across all apartments and houses, leaving the property looking perfect in all areas ready for guest arrivals. This includes full adoption of our Covid cleaning standards
notify managers of necessary repairs
ensure brand standards and perfectionism when dressing the property for guest arrivals
Requirements
the standard of work is in line with the Harbour Escapes brand and quality standards
maintenance issues are reported in a timely fashion, as required
there are minimal instances where the Housekeeping Supervisor requires work undertaken to be re-worked
training is attended regularly to ensure that best practice cleaning processes are adopted and followed
housekeeping: 2 years
« 4 + years in Housekeeping environment
the housekeeper is pulling together with the other members of the housekeeping team to create a positive and friendly working environment