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HARBOUR ESCAPES is looking for employees for positions:
property manager
property manager
housekeeper
room attendant
Working hours
full-time | Permanent
Responsibility
work with the Housekeeping Manager to prioritise maintenance tasks on a day-to-day basis
engage with outsourced suppliers and build a preferred supplier list
property hand back for seasonal properties, check out process and owner hand back
manage the Maintenance Tracker for planned maintenance and reactive maintenance
attend weekly house checks for properties which are vacant taking advantage of time to complete works before guest stays
invoicing to be processed and chased after works have been carried out. Process invoice, add to maintenance statement and Xero. Manage invoices alongside Finance to make sure payments made on due date
complete check out checks and liaise with guests on any damages or issues after their stay. Follow this through booking channel for compensation, liaise with owner as and when required
internal Relationships: All Departments
Requirements
feedback is scoring at 5 stars out of 5 for quality of accommodation and property maintenance standards
budgets are met for completion of tasks
property Management: 5 years
the tasks captured in the maintenance system are systematically being completed within the deadlines and priority agreed. Maintenance tasks to be completed within 30 days of date raised depending on urgency
pro-active maintenance are scheduled in and clear on monthly statements
the agreed level of in house vs outsourced work is being achieved. This will be agreed on a periodic basis and will depend upon the mix of tasks to be completed
« 5 + years in maintenance department or maintenance environment
preferred Supplier List with 3 or more options for each maintenance task i.e plumbing, electrician
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