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HANSFORD SENSORS is looking for employees for positions:
customer services manager
customer services manager
production supervisor
production engineer
logistics administrator
graduate engineer
Responsibility
day to day running and accountability for customer service and customer relations
provide high standard of service including meeting deadlines and managing customer expectations
respond to technical customer queries/complaints within 24 hours business day
liaise with other areas of the business on Sales end to end
data and Statistical reporting
providing quotations
liaise with the logistics department for shipping customer deliveries, recording delivery data for KPI’s and supporting the team in responding to delivery enquiries from the sales support team
Education
A-Level or equivalent
Requirements
experience working within an Engineering manufacturing environment
problem solving
proactive and self-motivated
excellent communication skills
experience using Microsoft packages - required for documentation production and communication
works well as part of a team
self-motivated
able to work well within a fast-paced Sales environment