HANSFORD SENSORS

Responsibility

• day to day running and accountability for customer service and customer relations
• provide high standard of service including meeting deadlines and managing customer expectations
• respond to technical customer queries/complaints within 24 hours business day
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• liaise with other areas of the business on Sales end to end
• data and Statistical reporting
• providing quotations
• liaise with the logistics department for shipping customer deliveries, recording delivery data for KPI’s and supporting the team in responding to delivery enquiries from the sales support team

Requirements

• experience working within an Engineering manufacturing environment
• problem solving
• proactive and self-motivated
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• excellent communication skills
• experience using Microsoft packages - required for documentation production and communication
• works well as part of a team
• self-motivated
• able to work well within a fast-paced Sales environment
• good attention to detail
• ability to work under pressure and deliver to deadlines with a high level of accuracy
• engineering: 1 year
• customer service: 2 years

Earnings for position customer services manager

Responsibility

• the Group has grown significantly over the past years and has established Subsidiaries in Europe and the USA
• the group produces in excess of 100,000 vibration sensors a year and exports it’s products worldwide
• the role provides exciting growth opportunities for the right candidate
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• daily technical support across all production areas
• develop and introduce best practice methodology in electronics manufacturing
• work closely with all Operational Managers to ensure work is completed to the highest quality standards
• the Hansford Sensors Group are looking for an ambitious individual to assume the role of Final Assembly Production Supervisor. The role will report into the Production Manager
• develop and update works procedures for product manufacture
• work with Production and Engineering managers to improve electronics manufacturing skills and best practices
• train assemblers in electronics know how and manufacturing skills
• ensure the production facility has the necessary tools and equipment needed to run efficiently
• troubleshoot issues with equipment in production
• provide technical support to improvement projects and ongoing re-layout of production areas
• provide leadership and supervisory support where the Production and Engineering managers require it
• recommend and work with the engineering team in the design, develop and build of jigs and fixtures to build efficiencies into the production process

Requirements

• has worked in a fast-pace engineering role before
• excellent communication skills
• previous experience designing and creating drawing file structures
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• extensive knowledge and experience of manufacturing processes
• degree level electronics / engineering education as a foundation
• experience of working in a high-volume electronics environment
• focused organised methodical approach
• has experience in a senior production role
• supervisory skills would be an advantage to employment

Responsibility

• skills and qualifications
• provide technical support to improvement projects and ongoing re-layout of production areas

Requirements

• electronics Engineering: 3 years

Responsibility

• other identified administrative support
• daily Invoicing