GTJ CARS

Rating 1/5
based on 7 ratings
3 SOVEREIGN WAY TRAFALGAR INDUSTRIAL ESTATE DOWNHAM MARKET PE38 9SW UNITED KINGDOM
TIN: 12868365 Phone: +44 1366 384742
http://www.gtjcars.co.uk
Wholesale & Retail Trade
Rating 1/5
based on 7 ratings

GTJ CARS reviews

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Is GTJ CARS a trustworthy company?

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Nuna
Happening date 2023-06-21
User evaluation:

Before you hand over the deposit you have a type of treatment after you give the deposit you've already been...
I bought a car at this stand I had a problem and it was under warranty and they kept stalling so that the warranty would expire, then they say I need a diagnosis and they say it's not correct so they kept the car for 3 weeks and they didn't fix it what my diagnosis detected. They found another part that wasn't even mentioned, but that was revealed in a diagnosis made by them...after 3 weeks I had a problem with the car again (the warranty with so much in the past was gone) and I'm still waiting for it today. It was a simple phone call just like Mathew said he would make me...
Don't buy cars here now I have a loan to pay for a car that only has problems...

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Anonymous
Happening date 2022-06-30
User evaluation:

Absolutely horrific experience with this company from start to finish, once they have your money they don't care about you or the car.
The car cost 5k and needed new track rod ends doing within the first 2 weeks, new injectors and i then found out at MOT that it had a badly corroded subframe and that it definitely would have been an advisory on the previous MOT unless somehow this was miraculously missed or the MOT wasnt infact the real deal! I also had confirmation that before I had the car it was in such bad condition it had to be shovelled out and valeted twice before it was fit for driving, so basically came from an auction for a couple of hundred quid in the worst condition ever!
I waited much longer than promised for the car to be ready even though they knew I was stuck with no other transport and couldn't get to work. They then told me they never had time to get it cleaned and that they would pay for a valet if I booked the car in which is what I did (another day off work waiting over 6 hours for this with a 30 minute travel to and from the place they use to valet vehicles). After cleaning, the valet people said GTJ were not paying for the service and that I had to cover the cost myself. After many calls to the company (stood at the valet place) they did finally pay for the valet but overall this was a completely stressful situation and I would urge anybody to approach with caution or better still, walk the other way!

Unfortunately less than 2 years after purchase this car is not fit for the road unless a lot more money is invested, at least another 3k.

Beth

But weren't you informed about the car's state? No matter how much you pay for the car, 2 years on the road is just a joke. Even though they covered the service. Maybe something changed there from that time. Hopefully.

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Anonymous
Happening date 2023-03-16
User evaluation:

The company called GTJ CARS from Thetford,a manager called (deleted by the administrator) ,he sold me a car and lied to me about the car warranty. He told me that the car is fully warranty and after the respective warranty,they told me that my car is not fully warranty.Be careful with them because they lie people a lot and don't read their warranty policy before people pay. They are (deleted by the administrator) who deserve to be sued.

nathan

I hope GTJ CARS takes these issues seriously to avoid such misunderstandings in the future. What was the company's response to the situation?

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Claire
Happening date 2024-03-19
User evaluation:

One star is way too good for GTJ cars. This company currently have a Vauxhall Corsa for sale (advertised on their website), that they know is not road worthy nor fit for purpose.
GTJ sold this car to our son’s partner in September. She spent all her savings on this car and a useless warranty. The Corsa broke down in October.
Aforementioned warranty would not cover any of the diagnostics nor repairs. Our local garage found significant damage to the catalytic converter and other issues. After many ignored emails and phone messages, GTJ finally agreed to repair the car and collected it late in November.
Many delays later, the car was apparently ready to be collected from Thetford in January. Upon collection the battery was flat… it had not been replaced as per the diagnostics. We asked for the invoices for all the parts that had been scheduled to be replaced (in particular the totally melted catalytic converter) these invoices were never forthcoming. Much discussion and finally a second hand battery was put in the car and it was driven home. It broke down again a few days later.
GTJ said that they would recover the vehicle again (for inspection), but repeated emails to them proved fruitless. They basically ignored any correspondence directed to them and refused to acknowledge repeated pleas for a refund.
Late in February, a legal claim for compensation was made to the county court. GTJ had 14 days to respond before a county court judgement could be placed. They did not respond until day 13 and they then demanded that the claim be withdrawn. A few days of negotiations and finally GTJ agreed to repay in full. The claim was marked as settled and GTJ sent someone to collect the car. A few days later the car was for sale again on their website. This car has not been mended and until the refund payment is cleared and ownership transferred, GTJ do NOT own the car.
Throughout this whole sorry business, GTJ have been evasive and underhand. They are NOT the trustworthy family business that they claim to be. In fact they are lying crooks. The best advice would be:
DO NOT BUY A CAR FROM GTJ CARS!

Customer 2024
Happening date 2024-02-16
User evaluation:

Just avoid at all costs. These men are total cowboys.

Kev
Happening date 2023-10-30
User evaluation:

Very poor after sales. No communication. They do not keep to the deal and are not to be trusted especially (deleted by the administrator). I would steer we’ll clear.

billy

Why do you say that one shouldn't trust them? Did they trick you somehow? I think that more detailed information would be useful not only for me, but also all the users and future 'victims'

Kev
Happening date 2023-10-31

As part of the deal they agreed to fit a new cambelt. I asked at the time that they provide me with the invoice from the mechanic so I have proof that it was done ( in case I need to sell the car). After several weeks and many phone calls and emails no invoice. If the cambelt was changed this would not be difficult. So I now suspect they didn’t do it. If only they would communicate we could sort it out. They obviously have something to hide.

George

Thanks for the information, it's good that you wanted the invoice, maybe it's also a lesson for them for the future, but in my opinion you should ask for all the documents before the purchase, because after that, they are no longer interested in anything. Unless that's what you did

Isaac
Happening date 2023-10-19

The job offer is for a Sales Advisor position at GTJ CARS. They emphasize that they are a growing and changing company with opportunities for career progression. The job responsibilities include selling products, making recommendations to customers, and effectively communicating with employees. It's mentioned that customer service skills are important and the ability to listen to and interpret customer needs accurately.

Considering the salary range of £23,000-£35,000 per year, it would be valuable to understand more about the criteria for determining the pay scale. Could you provide more information about what factors contribute to the salary range and how performance is evaluated? Additionally, the job offer mentions a flexitime schedule. Could someone clarify what this entails and how it accommodates work-life balance?

Dave

I worked for the company about 6 months.
There is a very loose commission structure but on average you will earn shy of 2k after tax.
The work/life balance is terrible for the money you earn and the two owners spend more time playing golf than they do running their business

Isaac

Why do you mention work/life balance? Do they make you work additional hours? That's something I can't accept in my job because of family duties..

Bob
Happening date 2023-05-31
User evaluation:

Worse company ever got car was in garage for 4 weeks in total still didn't have a clue what problem was went some where else they sorted it the same day would never recommend these to anyone

natasha

So your car was there for a month and they weren't able to do ANYTHING? Do you think their staff is so unexperienced or they didn;t even took a look on your car?

Maybe you didn't know, but there is KNIGHTSBRIDGE COMMERCIAL CLEANING SERVICES near GTJ CARS. Who organizes more training for employees? Development is really important

What are the salaries without much experience in GTJ CARS?

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GTJ CARS is recruiting again for the position of Sales Advisor.