GRUUM EUROPE Salary
UNIT 3 BROOKSIDE INDUSTRIAL ESTATE WATERLOO ROAD STOCKPORT SK1 3BJ ENGLAND
TIN: 09900344
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Earnings on positions in GRUUM EUROPE
GRUUM EUROPE is looking for employees for positions:
customer service representative
Working hours
- part-time
- full-time | Part-time
Responsibility
- provide exceptional customer service by assisting customers with their inquiries or concerns
- provide exceptional customer service to clients via phone, email, and chat
- analyze customer needs and recommend appropriate products or services
- answer customer inquiries and resolve issues in a timely and professional manner
- upsell additional products or services to maximize sales opportunities
- assist customers with product information and recommendations
- resolve customer complaints or issues in a professional and timely manner
- process orders, returns, and exchanges
Education
- GCSE or equivalent
Requirements
- excellent communication skills, both verbal and written
- strong problem-solving abilities to effectively address customer concerns
- strong problem-solving abilities
- ability to analyze customer needs and recommend appropriate solutions
- ability to analyze customer needs and provide appropriate solutions
- proven track record in upselling or sales is a plus
- attention to detail and accuracy in data entry
- ability to work in a fast-paced environment while maintaining a high level of professionalism