GOB2B Salary
UNIT 1 COOMBE WORKS DERBY ROAD KINGSBRIDGE TQ7 1JL
TIN: 03678831
GOB2B Premium profile inactive Premium profile inactive
Earnings on positions in GOB2B
Estimated salary
£ 2000
Median salary at GOB2B
£ 1750 Lowest salary
£ 2020 The average salary
£ 2333 Highest salary
Do you believe that workers at GOB2B are paid fairly?
GOB2B is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Language
- english
Responsibility
- provide updates to customers on open tickets and product developments
- contribute to the company-wide effort to improve the e-learning experience for our customers
- escalate problems to 2nd line technical support where necessary
- provide first line telephone and email support to our customers, answering questions about how our platform works, how they can get the best out of it, and think outside the box when trying to address more complex requirements
- actively seek out information and learn the “ins and outs” of our platform so you can give the best advice possible
Requirements
- previous experience in a customer service or help desk based role for a year or more would be highly beneficial
- excellent telephone manner and confidence in speaking to customers, these are regularly key stakeholders or owners of their business
- experience of CRM systems for account management, ticketing etc
- excellent written communication skills
- total understanding of Microsoft Office
- A keen interest in the world of web and technology for businesses
- A positive attitude towards learning, problem solving and growth
Earnings on positions in GOB2B
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2020 £