GLOBAL FIRE & SECURITY SYSTEMS  Salary

15 THE TRIANGLE GLOBAL HOUSE, 15 THE TRIANGLE NG2 BUSINESS PARK, QUEENS DRIVE NOTTINGHAM NG2 1AE

GLOBAL FIRE & SECURITY SYSTEMS
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GLOBAL FIRE & SECURITY SYSTEMS is looking for employees for positions:

customer service administrator

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • global Fire and Security Systems are an independent company established in Nottingham since 1999
  • we have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems
  • we now manage several fire and emergency systems for some of the UK largest hotel and pub chains
  • taking inbound phone calls for the Service General phone line and handling Customer enquiries
  • compile daily and weekly reports for circulation within the Senior Leadership Team to keep internal stakeholder informed on team activity
  • managing grids on a daily basis alongside peers to ensure all calls and tasks are dealt with in a timely manner

Education

  • GCSE or equivalent

Requirements

  • IT skills, including Microsoft packages and email. Knowledge of administrative procedures
  • accuracy at record keeping
  • excellent time management skills
  • ability to work well under pressure and prioritise workload
  • excellent communication skills, able to build a rapport with customers
  • listening skills – to understand exactly what customers require’
  • be able to build strong working relationships. Internal/External
  • be adaptable and be able to take initiative