GLOBAL ACQUIRING & PAYMENTS Salary

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86-90 PAUL STREET LONDON EC2A 4NE UNITED KINGDOM
TIN: 13936321
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GLOBAL ACQUIRING & PAYMENTS is looking for employees for positions:

installation engineer

  • installation engineer

Working hours

  • full-time

Language

  • english

Requirements

  • A levels preferred but not essential
  • ideally, experience working within the EPOS industry
  • networking and Data Cabling experience
  • experience of managing projects
  • clean driving license is essential
  • A minimum of 5 years’ experience in as either an installation engineer, with troubleshooting background, or technical helpdesk engineer within the industry with a background knowledge in computer hardware
  • global Payments Inc. is an equal opportunity employer
  • those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department

Responsibility

  • maintain an up-to-date knowledge of current technology trends and developments in areas of interest and relevance to the business
  • provide on-site technical support during events, with proactive monitoring and troubleshooting and reactive support as required
  • ensure technical and operational issues are escalated in a timely fashion to Technical and/or Support Manager
  • configuration, testing and installation of all parts of EPOS systems, per Company standards and procedures providing full capability and front-end user training
  • carry out site surveys to assess and plan requirements for safe installation. Liaise with on-site contractors to agree requirements
  • provide on-site technical support for the deployed infrastructure during go live, monitoring performance, diagnosing, and fixing issues as they arise, providing a fast response service to issues and queries
  • provide second line helpdesk support and potential callouts to customers sites to fix more complex issues
  • install and configure EPOS and payment terminals for stadia and events, including setting up and testing, connecting devices to networks, and troubleshooting basic technical issues