GLENGORMLEY SPORTSBOWL

Customer Service and/or Maintenance Technician Glengormley

JOB DESCRIPTIONS APPENDIX 3JOB: MAINTENANCE TECHNICIANREPORTING TO: A SUPERVISOR OR MEMBER OF MANAGEMENT(PLEASE NOTE THIS IS A GENERAL GUIDELINE AND SHOULD NOT BEINTERPRETED AS A DEFINITIVE LIST. IN THE EVENT OF QUERIES,PLEASE CONTACT RELEVANT MANAGER)DUTIES:1. Carry out preventative maintenance and cleaning programs and be observant and react effectively to any stoppages or failures, ball returns etc on the lanes and provide minimal disruption to customer playing time.2. Wash and oil lanes when required using equipment provided and at such intervals and times as required for competitive events.3. Keep an accurate record of all stoppages and failures and take remedial actions to prevent regular reoccurrence of such problems.4. Liase with reception staff in regard to pinsetter malfunction, bumper requirements, lane transfers, stoppages, video or AWP machine breakdowns, property repairs, light bulb replacements, or other centre emergency repairs.5. Assist other staff in ensuring that the centre is clean and tidy throughout your shift and that ongoing maintenance is carried out where necessary.6. Assist other colleagues in keeping alert for rowdy customers who may be disturbing or causing annoyance to other customers and report same to manager, floor manager or full time receptionist on duty.7. Assist other colleagues in maintaining the security of the centre while on duty, especially during floor manager or security staff absence and report immediately to reception or police if there is damage or vandalism being carried out to equipment or property in any area of the centre.8. Operate the centre and all duties in as safe and accident free a manner as possible and be acquainted with health and safety and fire and accident procedures and policies.9. Ensure that dress and appearance are always of