GENESIS PUBLICATIONS  Salary

5 ELSTREE GATE ELSTREE WAY BOREHAMWOOD WD6 1JD
TIN: 01206787

GENESIS PUBLICATIONS
Premium profile inactive
Premium profile inactive

Earnings on positions in GENESIS PUBLICATIONS

Looking for a job?

Describe to the employer what experience you have and get interesting career offers! Let other users advise you on your choice.

GENESIS PUBLICATIONS is looking for employees for positions:

customer service administrator

Working hours

  • temporary

Language

  • english

Responsibility

  • genesis Publications is seeking to appoint a confident and engaging individual to the role of Customer Service and Operations Administrator
  • this role is ideal for a positive team player who is comfortable working in a fast-paced environment and thrives on interaction
  • order processing: Responsible for the timely and accurate processing of all customer orders via website, email, or telephone
  • assist customers with account and order issues by providing accurate, valid, and complete product information
  • relationship Building : You will be required to establish constructive working relationships with internal and external stakeholders
  • on occasion, you will host customer visits to the Genesis Reading Room and Gallery
  • keep records of customer interactions and ongoing issues, ensuring all queries are follow up to ensure resolution

Education

  • A-Level or equivalent

Requirements

  • manage the Genesis reception directing incoming calls/emails to the appropriate team, distribute post and meet visitors
  • patient telephone manner, excellent interpersonal and active listening skills
  • ability to multitask and work effectively under pressure
  • ability to prioritise effectively, manage own workload and meet deadlines
  • accuracy and strong attention to detail is essential in this role
  • flexibility and adaptability to manage changing priorities depending on business need
  • customer service: 2 years
  • good problem-solving skills

Earnings on positions in GENESIS PUBLICATIONS

Average salary in this position
Average salary in this position in the country
1666 £
23%
2048 £

National average salary

2950 £

Average salary in this company

1666 £