GAMESQUEST  Salary

AMELIA HOUSE CRESCENT ROAD WORTHING BN11 1QR

GAMESQUEST
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GAMESQUEST is looking for employees for positions:

customer service advisor

Working hours

  • full-time | Permanent

Responsibility

  • deal directly with customers either by telephone or electronically
  • respond promptly to customer enquiries
  • handle and resolve customer complaints
  • gamesQuest is looking for a Customer Service Advisor with proven problem solving skills in an office based environment to join their Customer Service Team working full time Monday to Friday 9am to 5pm
  • provide pricing and delivery information
  • the company specialises in the board game market and the successful candidate would join a busy team to support our growing board game fulfilment service, interacting with publishers and suppliers to provide and process information in response to online enquiries and calls about products and services
  • organise workflow to meet customer timeframes
  • the successful candidate would also link between internal departments, such as the warehouse and fulfilment, to investigate and resolve any issues raised

Education

  • knowledge of customer service principles and practices
  • knowledge of relevant computer applications
  • ability to type
  • knowledge of administrative procedures
  • numeric, oral and written language applications

Requirements

  • office based customer handling: 2 years