FRASERS GROUP FINANCIAL SERVICES Salary

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  Shirebrook
UNIT A BROOK PARK EAST SHIREBROOK NG20 8RY UNITED KINGDOM
TIN: 13191369
  Finance and Insurance
Rating of the company
based on 0 evaluations
3 reviews in total

Earnings on positions in FRASERS GROUP FINANCIAL SERVICES

FRASERS GROUP FINANCIAL SERVICES is looking for employees for positions:

compliance manager

Working hours

  • full-time

Responsibility

  • company Description
  • at Frasers Group we’re rethinking retail
  • through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally
  • as a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME
  • frasers Group Financial Services is the next chapter of significant growth for the Frasers Group, offering customers across the brands a range of flexible ways to pay and loyalty rewards through an innovative app
  • the business has well established, resilient roots in the Studio Financial Services business, but is set for unrivalled growth as it scales rapidly, putting the Frasers Group customer at the heart of everything it does
  • based in sites across the UK, Frasers Group employ over 30,000 colleagues in a wide variety of roles, delivering great colleague experiences, many of whom have seen their careers grow with opportunities within the wider business
  • at Frasers Group Financial Services, we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for a Compliance Advisory Manager to provide guidance to the wider team and across the business, ensuring consideration of commercial and regulatory impacts

Requirements

  • experience of working within financial services environment
  • experience of working with regulatory requirements, sensitive to the needs / situation
  • excellent working knowledge of FCA handbook, ICO, ASA guidelines
  • excellent working knowledge of legislation and regulations, particular interest to how it relates to the business
  • customer and colleague focussed, keen to share knowledge, grow out colleagues’ learnings and appropriately offer challenge
  • proven track record of consistently meeting and exceeding KPIs and targets
  • ability to plan and prioritise effectively to meet changing priorities and demands
  • ability to interpret data and information to highlight opportunities and minimise risk

finance business partner

Working hours

  • full-time

Responsibility

  • company Description
  • at Frasers Group we’re rethinking retail
  • through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally
  • working as a member of the FS Finance team and with FS Functional leaders for the month end reporting process
  • as a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME
  • ensuring adherence to financial regulatory, FS regulatory and legislative standards and expectations
  • frasers Group Financial Services is the next chapter of significant growth for the Frasers Group, offering customers across the brands a range of flexible ways to pay and loyalty rewards through an innovative app
  • managing the tracking and monitoring of all Financial Services projects

Requirements

  • studying or Qualified Accountant
  • experience in preparing, analysing, and implementing accounting and reporting requirements
  • ability to plan and prioritise effectively to meet changing priorities and demands
  • ability to interpret P&L, balance sheet and cash flow data and information to highlight opportunities and minimise risk
  • A proven track record in a complex business environment
  • proven ability to business partner and communicates with non-finance stakeholders effectively and articulately
  • proven track record in effective facilitation and communication at multiple levels
  • ability to influence and strategically partner

collections advisor

Working hours

  • full-time

Responsibility

  • company Description
  • at Frasers Group we’re rethinking retail
  • through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally
  • about the Opportunity
  • as a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME
  • frasers Group Financial Services is the next chapter of significant growth for the Frasers Group, offering customers across the brands a range of flexible ways to pay and loyalty rewards through an innovative app
  • the business has well established, resilient roots in the Studio Financial Services business, but is set for unrivalled growth as it scales rapidly, putting the Frasers Group customer at the heart of everything it does
  • based in sites across the UK, Frasers Group employ over 30,000 colleagues in a wide variety of roles, delivering great colleague experiences, many of whom have seen their careers grow with opportunities within the wider business

Requirements

  • experience of working within a Financial Service or Customer Service environment would be beneficial but not essential
  • ability to deliver in a fast-paced target driven environment
  • excellent communication skills both written and verbal
  • ability to listen and build rapport quickly and effectively
  • ability to remain calm and professional at all times
  • high attention to detail
  • self-motivated and able to work as part of a team
  • IT literate

hr business partner

Working hours

  • full-time

Responsibility

  • company Description
  • at Frasers Group we’re rethinking retail
  • through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally
  • about the Opportunity
  • works with the business to interpret and apply the organisations policies and procedures
  • as a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME
  • frasers Group Financial Services is the next chapter of significant growth for the Frasers Group, offering customers across the brands a range of flexible ways to pay and loyalty rewards through an innovative app
  • the business has well established, resilient roots in the Studio Financial Services business, but is set for unrivalled growth as it scales rapidly, putting the Frasers Group customer at the heart of everything it does

Requirements

  • CIPD qualified or equivalent
  • track record of operating at a Business Partner level successfully in and FCA regulated organisation
  • good working knowledge of the Senior Manager Certificate Regime
  • extensive experience of managing employee relations cases within a fast-paced, customer centric, unionised, and regulated environment
  • excellent working knowledge and awareness of employment related legislation and regulation
  • experience in translating business plans into meaningful business areas/functional plans
  • excellent working knowledge of compliance, confidentiality, data protection and security standards and expectations
  • evidence of continual professional development

manager

Requirements

  • expert knowledge of Incident Management, Remediation and Service Communications processes and protocols
  • strong stakeholder management skills
  • excellent communication and engagement skills
  • strong experience of working and delivering in a regulated environment
  • ability to prioritise and apply self-discipline to ensure optimum efficiency in performance and meet fast paced and challenging deadlines and demands
  • ability to make authoritative, appropriate, pragmatic decisions
  • think without limits - Think fast, think fearlessly, and take the team with you
  • diligent with exceptional attention to detail

Responsibility

  • manage the end-to-end Operational Incident journey from identification to remediation and closure
  • act as a business SME for Operational Incidents and associated Remediation
  • lead the effective and efficient delivery of all FGFS service communications
  • lead, manage, and develop the performance and potential of the team
  • ensure adherence to all governance, risk and compliance standards across the team
  • the role of the Incidents and Remediation Manager is acting as the Incidents and Remediation SME, leading the end-to-end Operational Incident response effort and associated remediation activities
  • provide accurate and appropriate MI and reporting to The Senior Incidents and Resilience Manager, wider business areas and SLT/Forums etc. as appropriate

engineer

Responsibility

  • the role of the Lead Data Engineer is to lead the design, development, and maintenance of the organisation's data infrastructure
  • the Team Lead will also play a key role in strategic planning, process improvement, and aligning data initiatives with business goals
  • lead the design, development, and maintenance of scalable and efficient data pipelines for extracting, transforming, and loading data from multiple sources
  • oversee the team's efforts in building and optimising data pipelines, ensuring alignment with organisational goals and performance standards
  • manage and mentor a team of data engineers, providing guidance, support, and professional development opportunities
  • the role involves overseeing the efficient, reliable, and secure collection, storage, and processing of data, which is critical for enabling data-driven decision-making across FGFS
  • implement best practices for monitoring and alerting to proactively address potential issues
  • the Team Lead will help manage and mentor a team of data engineers, working collaboratively with cross-functional teams to implement data solutions, optimise data pipelines, and drive the overall data strategy, ensuring data integrity, security, and accessibility across FGFS

Requirements

  • excellent critical thinking and solution creation skills
  • ability to deliver in a fast-paced and dynamic environment
  • think without limits - Think fast, think fearlessly, and take the team with you
  • good knowledge of enterprise data warehousing, data integration and Business Intelligence reporting
  • own it and back yourself - Own the basics, own your role and own the results
  • well versed with cloud-based data warehouse solutions including Snowflake
  • be relevant - Relevant to our people, our partners and the planet
  • knowledge of DBT and different ingest tools such as Stitch, Fivetran and Snowpipe

operations manager

Requirements

  • in addition, the job holder will have experience of working within an operational field-based role
  • will require excellent motivational and presenting skills, which will be used to support and drive performance of key metrics
  • experience of influencing at a senior management level in a medium to large business
  • proven track record in driving financial services within a previous role
  • skills in team leadership and development in relation to driving sales performance and improving profitability
  • excellent communication skills both written and verbal are required
  • leadership experience within a retail / financial services sector, or if from outside of the sector, significant working knowledge of financial services
  • think without limits - Think fast, think fearlessly and take the team with you

Responsibility

  • to dynamically drive credit penetration, and applications to grow revenue and customer loyalty
  • to ensure that stores adhere to relevant aspects of Financial Services compliance as set out by the FCA and the business
  • build strong relationships within FGFS, Retail Operations, HR, L&D and the Store Leadership and Teams to gain full support and endorsement of strategic objectives
  • at Frasers Group Financial Services, we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for an ambitious FGFS Operations Manager to proactively integrate Frasers Plus across the network of store fasciae
  • design, develop and deliver training interventions appropriate to the fascia / role context, which support development of store service, colleague confidence and leadership behaviours, to deliver the growth of Frasers Plus sales penetration, applications other and relevant business goals
  • continuously monitor and evaluate performance metrics, including but not limited to OKRs, to identify areas for improvement and drive ongoing enhancements in performance across all aspects of Frasers Plus initiatives
  • to support Regional Managers, Area Managers and Store Managers to grow credit sales and thus supporting store sales and profit growth in line with targets and budgets
  • analysing data, identifying trends, and implementing strategic adjustments Maintain an ongoing awareness of group operational activity and its likely impact on the performance of Frasers Plus both positive and negative, enabling support or mitigation as appropriate

business analyst

Requirements

  • experience of coordinating and producing relevant risk MI and analysis for a wide range of audiences including Executive team
  • experience of supporting regular review and oversight of the risk and control environment
  • experience of working within a Business team or Risk team, preferably within the financial services and /or retail industry
  • the role requires a good level of technical knowledge across all areas of operational risk and applying this to business functions
  • the ability to demonstrate analytic and reporting skills will be key for the individual to be successful in role
  • ability to diagnose and articulate material weaknesses in key controls and to identify proportionate and pragmatic solutions
  • experience of managing and working with risk and control frameworks within front line businesses would be an advantage
  • think without limits - Think fast, think fearlessly and take the team with you

Responsibility

  • the role holder will also co-ordinate Risk reporting and ensure appropriate systems and MI is completed accurately and on time
  • developing and maintaining key stakeholder relationships across the business and risk functions
  • promoting & facilitating risk awareness and understanding across the business
  • at Frasers Group Financial Services, we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for an ambitious Business Risk Analyst join our business in a first line of defence role which will support the Business Risk Management function to help deliver and embed the Risk Management Framework
  • the role holder will support multiple departments and the Business Risk Managers in undertaking ongoing risk management activities in line with the risk framework and agreed risk appetite
  • furthermore, the role holder will support the undertaking of robust control testing and monitoring as required, ensuring that these are operating effectively and supporting control owners where appropriate
  • analysing and validating effectiveness of controls by undertaking control testing as required
  • supporting the implementation and embedding of the Enterprise Risk Management Framework for the Directorates you are assigned to, helping identify, assess, challenge, control, track and mitigate risks and issues

account manager

Requirements

  • people person – experience of relationship management and/or growing accounts
  • problem solving mindset with focus on positive outcomes
  • excellent communication and presentation skills
  • ability to develop win-win-win scenarios – the Partner, FGFS and the end user Customer
  • good general business knowledge across sales, marketing, and use of data
  • ability to travel
  • think without limits - Think fast, think fearlessly and take the team with you
  • own it and back yourself - own the basics, own your role and own the results

Responsibility

  • own the Partner management experience and the annual partner new business account goal
  • partner marketing collateral agreed, signed-off and displayed in line with regulatory requirements
  • ensure smooth operation of Partner program – owning the Customer journey of our Partner Customers using Frasers Plus or co-brand app
  • reporting to the Head of Third Party, you will be responsible for owning the ongoing Partnership relationships
  • visit key accounts regularly – ensure KPI management reports produced and shared
  • liaise with FGFS departments on any Partner program developments
  • stay aware of industry activity – especially competitor programs
  • at Frasers Group Financial Services, we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for an ambitious Partnerships Account Manager

contact centre advisor

Requirements

  • experience of working within a Financial Service or Customer Service environment would be beneficial but not essential
  • ability to deliver in a fast-paced target driven environment
  • excellent communication skills both written and verbal
  • ability to listen and build rapport quickly and effectively
  • ability to remain calm and professional at all times
  • think without limits - Think fast, think fearlessly, and take the team with you
  • high attention to detail
  • own it and back yourself - Own the basics, own your role and own the results

Responsibility

  • as you gain experience in the role you will become multi skilled in each element of our contact centre operation
  • at FGFS, we are constantly evolving to meet our customers’ needs and we now have opportunities for Collections Advisors, based in Clayton-le-Moors, Accrington
  • our Contact Centre Advisors are responsible for reviewing accounts and contacting customers across multi channels who have missed payments to talk them through the different financial options that are available to them
  • as a Contact Centre Advisor, you will build rapport with our customers, going the extra mile to ensure empathy and compassion is portrayed in a professional manner
  • speaking with customers to understand their situation, you will offer support to help minimise their arrears and help them get back on track with their payments
  • our Collections Advisors work within our company and regulatory guidelines to maintain high standards and to provide the best possible outcome and experience for our customers