FRANK HOWARD TOOLS & FIXINGS  Salary

FRANK HOWARD TOOLS & FIXINGS
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FRANK HOWARD TOOLS & FIXINGS is looking for employees for positions:

customer service advisor

Working hours

  • full-time | Permanent

Responsibility

  • dealing with all inbound and outbound calls with high levels of customer service; professionalism and friendliness
  • maintain identified shared inboxes and provide prompt communication and resolution to all customer queries
  • our mission is to make Terratruck Group the first choice for tradespeople by offering a leading range of products and expert advice backed by first class service
  • proactively alert customers to any ongoing promotions or any changes that may affect their experience
  • updating customers with order information, e.g. delivery times, delays etc

Requirements

  • experience working in a busy, fast-paced environment
  • polite, professional and friendly
  • customer service: 1 year
  • 1+ year customer service experience