FQM ENTERTAINMENT Salary
16 GREAT QUEEN STREET COVENT GARDEN LONDON WC2B 5AH UNITED KINGDOM
TIN: 05353978
FQM ENTERTAINMENT Premium profile inactive Premium profile inactive
Earnings on positions in FQM ENTERTAINMENT
FQM ENTERTAINMENT is looking for employees for positions:
customer service representative
Working hours
- full-time
Requirements
- excellent verbal and written communication skills
- strong problem-solving and decision-making abilities
- ability to multitask and prioritise tasks in a fast-paced environment
- proficient computer skills
- ability to work independently as well as collaboratively in a team setting
- experience with Shopify and Gorgias preferred but not essential as training can be provided
- 2+ years of customer service experience
- customer service: 2 years
Responsibility
- job Description: Customer Service Representative
- identify opportunities for process improvements to enhance the overall customer experience
- manage short orders by liaising between the customer and warehouse to resolve orders that are short on stock
- working closely with the design & technical teams relaying relevant product and customer feedback
- stay up-to-date on product knowledge to effectively assist customers with inquiries and provide product recommendations