FOREST EDGE

Responsibility

• administration Team- Daily, where relevant to documents scanning
• doctors, Nurses, HCA- Daily, where relevant to documents scanning
• identify relevant clinical information contained in patient correspondence
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• job Summary: To provide administrative support and services to all members of the practice team. Job Purpose: - *_
• alert other team members to issues of quality and risk
• sort and date stamp all incoming patient-related mail
• prescriptions Team- Daily, where relevant to documents scanning
• scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures
• scan patient-related documents onto their medical record using read codes as agreed by the clinical team
• code or free text the clinical information on to the patient record
• using personal security systems within the workplace according to practice guidelines

Requirements

• communicate effectively with other team members
• communicate effectively with patients and carers
• recognize people’s needs for alternative methods of communication and respond accordingly
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• healthcare/Admin: 1 year

Trade

• physicians & Surgeons
• Physicians & Surgeons

Earnings for position gp

Requirements

• barista: 1 year
• hospitality: 1 year
• customer service: 1 year

Responsibility

• to deal with delegated tasks efficiently, according to guidelines set, and reporting regularly any problems and targets reached as required
• to work in accordance of written protocols Pulling/filing notes for surgeries and update as necessary Distribute post to clinicians as appropriate Process post for scanning Scanning clinical letters & Docman/Intellisense Email, Fax and photocopy as requested
• to be responsible, together with the other members of the reception team for the appointments systems Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming mail and faxes Processing and franking outgoing mail Taking messages and passing on information Filing and retrieving paperwork Registering patients Processing repeat prescriptions in accordance with Practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stock consulting rooms as required To ensure that the reception area and consulting rooms are always kept tidy and free from hazards and maintained in accordance with Practice Policies
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• to be aware of the practice philosophy and to treat patients/ visitors with respect, and tolerance and offer constructive support to colleagues and general public
• job Summary: The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies To have a thorough knowledge of all Practice procedures
• to work flexibly according to the needs of the Practice and provide cover for absent colleagues. Any other duties, appropriate to the grade, as required by the deputy practice manager. Docman-scanning Prescription Registrations
• duties and Responsibilities: The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list
• duties may be varied from time to time under the direction of the deputy Practice Manager, dependent on current and evolving Practice workload and staffing levels: To receive and direct patients and visitors to the Practice, promptly and courteously, ensuring that accurate information is supplied