FODABOX

Responsibility

• job Title Account Manager
• developing and implementing account growth plans
• build personable relationships with your clients
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• maintaining accurate records of all sales and communication activities
• showing clients around our facilities and explaining our end-to-end process
• accurately forecasting the next three months based on opportunities and pipeline stages
• collaboration with other department managers to ensure clients’ needs are not only met but built upon to improve our overall services
• working closely with the New Business team to handover clients from the onboarding phase
• report monthly on your accounts including a SWOT analysis summary of all accounts
• reporting to: Client Relationship Manager
• confidently present account reviews to clients on their agreed frequency
• handle direct calls from clients relating to common issues and queries and use our knowledge base to resolve these quickly and effectively

Requirements

• account management: 1 year
• sales: 1 year

Earnings for position account manager

Responsibility

• handling a large range of goods by FodaBox and its fulfilment partners including food , drinks and alcohol
• pick orders ensuring a high level of quality and productivity to ensure we meet clients’ high expectations
• use the handheld scanner to ensure a 99.5% pick accuracy
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• picks and packs products ready for despatch, ensuring any orders received before 12pm are despatched the same day
• relocating products using forklifts and pump trucks
• inspects products for defects and damages and reports them to the Shift Manager
• contribute ideas on ways to improve or optimise warehousing procedures
• ability to work under pressure, maintain accuracy, and keep deadlines in a time-constrained environment
• consistently achieve targets set for your department
• following FodaBox’s internal processes and procedures
• abides by all company safety and hygiene regulations
• keeps warehouse clean and organized daily
• all orders despatched on time
• distribute products to the correct location in the warehouse

Responsibility

• job Title Warehouse Night Shift Manager
• co-ordinate the team to ensure all pallet picks and orders are completed during the shift
• complete replenishment tasks, ensuring the pick locations are ready for the day shifts orders
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• report any issues with orders via the correct processes
• liaise with other Shift Managers to ensure a smooth shift handover
• ensure mis-picks are monitored and follow-up actions are taken when they occur
• update Mintsoft with all product transfers and allocations, maintaining an accurate virtual warehouse at all times
• overseeing space within the warehouse and ensuring there are locations for expected pallets
• manage the pick and pack operation to ensure all orders are despatched same day or meet their SLA
• make sure all time-sensitive orders are prepared in line with collection times
• reporting to: Warehouse Manager
• manage and report on team performance across the shift
• manage time and attendance of staff on shift
• hold daily briefings with the team outlining successes and challenges
• ensure health and safety standards are maintained across all areas of the warehouse
• work closely with the Warehouse Operations Manager to ensure service levels are continually improved and documented

Responsibility

• paramount and above all else, ensure H&S compliance
• review KPIs and set performance targets for your team, inspecting these regularly
• warehouse cost control and analysis, working closely with your Operations Director to manage your department’s P&L
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• capacity planning and forecasting for new clients - we are in a growth phase so we need to plan ahead
• instil accountability in your Department Managers and schedule meetings to review this regularly
• HR responsibilities - for example, recruitment and personal development plans
• continuous improvement is essential to handle this type of growth, so you must bring ideas to the table
• inventory control – ensure the physical stock in the warehouse matches what’s on the system at all times, through accountability and processes
• systems and data – there is no hiding it, this role requires someone who can create a pivot table, deep dive into data and get to grips with WMS quickly

Requirements

• has managed a 24hr operation previously
• at least 5 years of Warehouse Management experience
• previous experience in presenting short to long-term plans
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• worked on and led projects related to continuous improvement
• warehouse Management: 1 year

Responsibility

• identify and consolidate stock where possible in order to optimise warehouse space/picking locations
• enter internal stock transfers on Mintsoft
• complete a daily walk of each warehouse to check location appearance and report any hazards or issues to the Inventory Manager
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• assist the Inventory Manager to periodically review sales rates of products vs their stock holding and locations
• stock counting, including best-before dates to ensure system figures match physical inventory
• cycle count products at the client’s request
• checking barcodes and making sure they are working while creating barcode labels for non-coded products e.g., flyers and packaging
• assist the Inventory Manager in Handling product write-off requests by the clients
• carry out emergency counts on missing products to rectify order shortages
• investigating stock inventory issues and working with the logistics team to communicate actions to the client
• report on all findings regarding storage location failures including the picking process, replen and inbound put-away discrepancies
• report stock that is going out of date in the next 3 months so that the client can be informed, and stock can be removed where required
• inventory Manager