FMG

Responsibility

• we have just the role for you
• an exciting opportunity has arisen for a Third-Party Defence Claims Handler to join our growing team
• first Notification of Loss – taking down details of the accident, with attention to detail and accuracy being key
  Show more +47
• in our defence team you will be responsible for managing your own caseload of third-party motor claims from notification to settlement
• you will be responsible for managing third-party motor claims from notification to settlement
• repair Management – communicating with repairers and updating the client with their current position
• you will economically look to settle claims on best possible terms and avoid any unnecessary litigation
• claims Management – taking action to ensure the claim is continually progressing
• you will reduce claim costs by closely managing the claim lifecycle, all while delivering a friendly and efficient service
• salary- £20,961.49 per annum depending on experience, plus a bonus scheme on top of your annual salary
• the loss recovery process – claiming back costs from the at-fault party
• location: Huddersfield
• expected Apprenticeship Duration: 18 months
• third-party claims – assisting non-fault drivers with the damage caused by our client
• contract: Full Time, Permanent - 37.5 hours per week
• contract: Permanent
• hours: 37.5/ week. Monday to Friday, 8:30-17:00. Occasional shifts working 12:00-20:00 and Saturday 9:00-13:00
• hours: Between 08:00-20:00, Monday to Saturday, Saturday shift no more than once per month
• do you have experience in third-party motor claims?
• hours: Between 08:00-20:00, Monday to Friday with a Saturday no more than once per month
• hours: Full Time, 37.5 hours per week
• are you a driven individual with a passion for delivering exceptional customer service?
• we’re seeking talented Claims Handlers to join our dynamic team at FMG, where you will be responsible for providing an end-to-end accident management service to our third party clients
• due to continued growth, we’re keen to expand our Customer Services team with ambitious individuals who have the desire and right empathetic approach to help customers who have been involved in a road traffic accident, resolving each incident through a world class service
• we’re seeking talented Claims Handlers to join our dynamic team at FMG, where you will be responsible for providing an end-to-end accident management service to our clients
• join our Loss Recovery team to assist our customers who have been involved in non-fault accidents recovering losses on their behalf and pursuing the responsible Third Party/Insurer for costs incurred as a result of the accident
• we’re seeking talented Claims Handlers to join our dynamic team at FMG, where you will be responsible for providing an end-to-end accident management service to our non-fault Third Party Clients
• you will play a crucial role in accurately assessing incident liability and managing repair processes, while maintaining a strong focus on operational targets
• as part of our growing team, you will effectively manage claims, ensuring that speed and quality of loss recovery is maximised, whilst maintaining FMG's proactive approach to claims handling
• pension- Aviva 3% Employer Contributions
• as a Claims Handler, your objective will be to reduce claim costs by closely managing the claim lifecycle, all while delivering a friendly and efficient service
• your role will involve investigating liability, gathering information through different sources, utilising intelligence tools and settling claims in the best interest of our clients
• on behalf of our self–insured and insurer clients you will be responsible for undertaking liability investigations, repair management, credit hire negotiations and personal injury claims handing
• on behalf of our self–insured and insurer clients, you will be responsible for undertaking liability investigations, repair management, credit hire negotiations and personal injury claims handing
• as an Claims Handler, your objective will be to reduce claim costs by closely managing the claim lifecycle, all while delivering a friendly and efficient service
• as an Intervention Claims Handler, your objective will be to reduce claim costs by closely managing the claim lifecycle, all while delivering a friendly and efficient service
• you will have the opportunity to interact with a diverse range of people on a daily basis, allowing you to adapt your approach and provide a personalised experience
• experience in all these areas would be an advantage but not essential as training can be provided to support your progression and development into these areas
• tesco, Asda, Currys, B&Q & Wickes to name just a few)
• hours: Monday to Friday 8.30am until 4.30pm, with the opportunity to compress your hours in to 4 days, giving you an extra day off each week
• this is a fantastic opportunity to build a rewarding career within Claims! Joining us as a Claims Handling Apprentice you will be supported both internally and externally to develop into a professionally qualified Claims Handler along with obtaining professional qualifications via the CII with the Certificate in Insurance
• salary- From £20,961.49 to £22,897.29 depending on experience, earning up to £26,788.47 as your experience with us grows. Plus a competitive bonus scheme on top of your basic salary
• financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl
• salary- From £20,961.49, earning up to £26,788.47 as your experience with us grows. Plus a competitive bonus scheme on top of your basic salary
• salary- From £20,961.49 to £22,897.29 for those with limited/no motor insurance claims experience, or £23,816.32 - £26,788.47 for those with relatable motor claims experience
• what’s in it for you?
• do you currently work in, or have experience of providing great Customer Service? Are you seeking a fresh challenge in a vibrant, interesting, and expanding business?
• salary- From £20,961.49 to £25,752.12 depending on your level of experience. Plus, a competitive bonus scheme
• do you want to join a growing organisation that will invest in your career development? We have just the role for you
• about you

Requirements

• A positive telephone manner
• A keen eye for detail
• confidence with office IT and computer systems
  Show more +3
• A strong work ethic
• good team-working skills
• A passion for customer service

Current offers for the position:

Responsibility

• location: Huddersfield
• we work closely with Highways England and a number of police forces across the UK
• contract: Permanent
  Show more +9
• salary- £10,480.74 per annum depending on experience, plus a shift allowance of £1615.33 per annum and a quarterly performance bonus
• hours: 20 hours per week
• shift Pattern: 4 days on, 4 days off working from 5pm-11:30pm including weekends
• as the UK's leading incident management and roadside services company, FMG serve a range of clients in the public and private sectors, 24 hours a day, 365 days a year from our operations centre in Huddersfield
• pension- 3% Employer Contributions
• FMG has extensive experience managing the most complex of incidents ranging from road traffic collisions to heavy goods vehicles carrying hazardous chemicals
• tesco, Asda, Currys, B&Q & Wickes to name just a few)
• what’s in it for you?
• about you

Requirements

• salary- £22,358.92 per annum depending on experience + shift allowance of £3230.00 per annum. Plus a competitive bonus scheme on top of your basic salary, up to £2600

Earnings for position customer service representative

Current offers for the position:

Responsibility

• location: Huddersfield
• we work closely with Highways England and a number of police forces across the UK
• contract: Permanent
  Show more +9
• salary- £10,480.74 per annum depending on experience, plus a shift allowance of £1615.33 per annum and a quarterly performance bonus
• hours: 20 hours per week
• shift Pattern: 4 days on, 4 days off working from 5pm-11:30pm including weekends
• as the UK's leading incident management and roadside services company, FMG serve a range of clients in the public and private sectors, 24 hours a day, 365 days a year from our operations centre in Huddersfield
• pension- 3% Employer Contributions
• FMG has extensive experience managing the most complex of incidents ranging from road traffic collisions to heavy goods vehicles carrying hazardous chemicals
• tesco, Asda, Currys, B&Q & Wickes to name just a few)
• what’s in it for you?
• about you

Earnings for position customer service representative

Current offers for the position:

Responsibility

• location: Huddersfield
• contract: Permanent, Part-time
• hours: 22.5 hours/ week, covering 17:00-20:00 Monday to Friday and 09:00-17:00 on alternate Saturdays & Sundays
  Show more +3
• are you an experienced team leader looking for a new challenge?
• do you have experience in the motor insurance industry?
• do you want to join a growing organisation who will invest in your career development?

Requirements

• A strong work ethic and ability to thrive in a busy environment
• an engaging personality with excellent communication and proven people management skills
• A high customer and delivery focused, you will thrive on working in a target driven environment where performance improvements and innovation are constantly being pursued

Current offers for the position:

Responsibility

• develop and manage the repair network in your allocated region in line with the network strategy
• relationship building with potential new repairers, suppliers and key industry stakeholders
• carry out Audits within agreed timeframes on all aspects of the repair network
  Show more +2
• work with Operations on allocations maintaining an accurate clear visible capacity plan
• drive best practice across the network and seek opportunities to improve leverage and achieve competitive advantage for FMG and Auxillis

Benefits

• company car
• mobile phone
• laptop

Earnings for position regional manager

Current offers for the position: