you will maintain high levels of cleanliness across the park
duties and Responsibilities
ensure exceptional levels of housekeeping throughout the park
be proactive in your approach to high footfall areas in the park and regularly repeat housekeeping in these areas
follow the parks COSHH guidelines on any and all cleaning materials you may use
you will ensure our guests Health, Safety & Wellbeing are kept in the highest regard at all times and create an environment where our guests thrive on your incredible work ethic and personality and sense of Creating Unforgettable Experiences, One Guest at a Time
you will have amazing attention to detail and will never want to leave any task unfinished
Salary
salary
Requirements
cleaning: 1 year
team manager
Working hours
temporary
Responsibility
\* hosting the best parties on planet Earth
\* get required business knowledge in order to become Trainee Duty Manager
\* providing Out of This World customer service and Super Safe Fun environment for our lovely customers
we love promoting young people within the company therefore there will be great experience and exciting opportunities for the right human
food and beverage supervisor
Working hours
full-time | Permanent
Salary
salary
Requirements
strong Food & Beverage Background
customer Focused
A true hands-on leader
food Hygiene level 2 & 3 desirable
stock-take, stock rotation and stock ordering experience would be a huge advantage
health & Safety knowledge
food & Beverage Supervising: 1 year
Responsibility
you will thrive in a multi-function, fast-paced, high footfall environment where being hands is an essential part of your role
you will lead the way when it comes to ‘Getting stuck in’ and showing your team what a leader you are
to manage the day-to-day maintenance and on-going improvement of the diner’s overall presentational standards, internally and externally
to support the Food and Beverage Manager with the effective and efficient operation of the diner’s overall management resources
follow the parks opening and closing operational directives for the diner along with all other operational daily, weekly & monthly objectives as per the operational platform
you will enjoy partnering, supporting and obtaining directives from your Food and Beverage Manager in recruiting, coaching, developing and mentoring your teams
guest experience is at the heart of what we do so the ability to be face to face with your guests when your needed most is an absolute must
you will be adaptable, resilient, smart, full of integrity and a real role model
receptionist
Trade
administrative Assistance
Administrative Assistance
Working hours
part-time
Salary
salary
Responsibility
greeting customers on arrival
over school holidays there is opportunity to pick up plenty of extra shifts that suit you beyond the required Saturday shift
ensuring bookings are checked in correctly and promptly
communicating with customers on various platforms
processing bookings on our booking systems
following health and safety procedures
you will be trained to work and confidently monitor the various activity areas with the trampoline park, where you will be responsible for overseeing the safe operation of the jumping areas whilst providing a friendly, responsible service to help create a safe and enjoyable jumping experience for our customers
you will also be trained to operate and work within our reception, greeting and serving customers before they begin their session with us
Requirements
receptionist: 1 year
customer service: 1 year
front desk: 1 year
operations manager
Working hours
full-time
Language
english
Salary
salary
Requirements
at least 2 years proven experience at management/supervisory level within a fast-paced leisure facility
A strong background in F&B operations
basic IT skills
3-day first-aid certificate desirable but not essential
hospitality Management: 2 years
F&B Management: 1 year
Responsibility
you will thrive in a multi-function, fast-paced, high footfall environment where being hands on is an essential part of your role
maintain high standards of food hygiene in line with company procedures
manage stock levels through ordering and monitoring whilst reducing wastage
you will lead the way when it comes to ‘Getting stuck in’ and showing your team what a leader you are
follow the site’s opening and closing operational directives along with all other operational daily, weekly & monthly objectives as per the operational platform
assist with stock management procedures as set out by the business. This will include performing ongoing stock checks and weekly/monthly stock takes
to ensure that the site maintains appropriate accident, incident, and associated contingency management arrangements, including test drills and staff training
you will take responsibility for the site in the absence of the General Manager ensuring full handovers take place before GM absence
food and beverage manager
Working hours
full-time
full-time | Permanent
full-time | Contract
Language
english
Responsibility
job Title - F&B Manager
reporting to - General Manager / Regional Manager
you will ensure that the business operates in line with its targets plans and objectives
you will thrive in a multi-function, fast-paced, high footfall environment where being hands is an essential part of your role
ensuring that health and safety issues are monitored, maintained and reported in line with and as per current legislation guidelines
to offer leadership to the kitchen team
to promote the organisations customer service standards
be a keyholder and perform Duty Management shifts for the park when required
Salary
salary
Requirements
strong Food & Beverage Background
basic IT skills
customer Focused
3-day first-aid certificate desirable
A true hands-on leader
level Food Hygiene Level 2/3 Desirable
food Hygiene level 2 & 3 desirable
stock-take, stock rotation and stock ordering experience
shift manager
Working hours
part-time
part-time | Permanent
Responsibility
looking for an ambitious individual to join our well established and successful Trampoline and Adventure Park
do you have experience in managing people and enjoy working with children, this may be the opportunity you're looking for
deliver accurate cash management summaries on a day to day basis
ensuring that the Health. Safety & Wellbeing of our guests & team members is always your highest priority
sound like something you may be interested in, get in touch NOW as we're recruiting immediately
support the AGM & GM when required in all HR related matters ensuring the companies HR policies and procedures
this is a fun environment to work in and your role will be to assist the Duty Manager is running a weekend shift
promptly and professionally manage any maintenance issues and report as necessary via the correct operational systems
Salary
salary
Requirements
leisure Experience
supervisory Experience
leadership Qualities
customer Service Focused
supervising: 2 years
leisure: 2 years
catering manager
Working hours
full-time
Salary
salary
Requirements
catering: 2 years
Responsibility
organising Staff rotas
ensuring that health and safety regulations are strictly observed, recorded and archived
team leader
Working hours
part-time | Permanent
Salary
salary
Requirements
leisure Experience
supervisory Experience
leadership Qualities
customer Service Focused
supervising: 2 years
leisure: 2 years
Responsibility
deliver accurate cash management summaries on a day to day basis
ensuring that the Health. Safety & Wellbeing of our guests & team members is always your highest priority
support the AGM & GM when required in all HR related matters ensuring the companies HR policies and procedures
promptly and professionally manage any maintenance issues and report as necessary via the correct operational systems
follow the parks opening and closing operational directives along with all other operational daily, weekly & monthly objectives as per the operational platform
speak to every team member on each of your shifts
to manage the on-shift presentational standard of the store, taking effective action to address any short-comings and to report any recurring problems to the Assistant General Manager and/or General Manager
to manage the operational deployment of the team on each shift, including the scheduling of break times and the rotation of allocated duties
inbound customer service advisor
Working hours
full-time | Part-time
Language
english
Salary
salary
Responsibility
taking the lead for various correspondence with our guests - inbound calls, outbound calls, emails, social media and more
reviewing company reviews and responding to reviews appropriately
handling complaints, taking full detailed reports and resolving situations whilst keeping cool, calm and collected
completing various administration tasks
ensure excellent standards of housekeeping are maintained at all times
be the first point of contact for about guests that call, email or message us through social media
follow all working regulation as set out in the companies employee handbook and where relevant specific reception regulations