FITTLEWORTH MEDICAL  Salary

2 HENRY LOCK WAY LITTLEHAMPTON BN17 7FB ENGLAND

FITTLEWORTH MEDICAL
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FITTLEWORTH MEDICAL is looking for employees for positions:

customer service advisor

Working hours

  • full-time | Permanent

Responsibility

  • taking inbound calls, providing a first-class customer experience to clients and healthcare professionals
  • responding to all customer correspondence, making outbound calls and supporting an email inbox
  • processing and sorting client orders
  • supporting and resolving client queries
  • accurately maintain our CRM system and client information
  • liaising with internal and external partners to ensure the smooth creation and delivery of client orders

Requirements

  • exceptional customer service skills with a customer first attitude
  • experience of working in a high-volume customer service environment
  • committed and empathetic approach in reaching solutions for clients
  • A positive attitude and team player
  • resilient, with strong prioritisation skills and the ability to multi-task
  • good computer literacy