FIRST POINT GROUP

Responsibility

• install, configure and maintain our IP network infrastructure to support private and public network integrations towards enterprises and MNOs
• join a team of highly skilled engineers covering 24/7 support
• customers may require technical advice and assistance from activation through decommissioning
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• create a set of operational guidelines to enable the handover of the IP network to the operations team
• create a positive customer experience by providing top-notch post-sale operational support, such as case management, incident management, and service activation
• consistently look for opportunities to optimize the network performance in collaboration with engineering and operations teams
• establish operational guidelines that enable effective/efficient handover of the IP network to operations team for daily operations, monitoring and maintenance
• coordinate difficult troubleshooting with Distribution Partners, utilising Principal Engineers and technical teams as necessary
• be able to escalate problems quickly with thorough analysis and troubleshooting of all IP network issues
• proactively look for opportunities to optimise the network performance in collaboration with engineering and operations teams
• manage internal stakeholders while maintaining continuous and open communication with Distribution Partners throughout troubleshooting
• ability to escalate problems quickly with thorough analysis and troubleshooting of all IP network related issues
• using operational feedback to improve the knowledge database
• oversee the installation, configuration and maintenance of the global IP network infrastructure spanning across several countries, supporting the integrations of private and public network for enterprises and MNOs
• work with technical engineers, Network Architects and other stakeholders to design, implement and integrate new solutions, creating sets of Low Level Designs
• work in collaboration with Network Architects, Engineers and other stakeholders in order to design, implement and integrate new network solutions, creating a correlating set of Low-Level Designs and deployment processes/procedures
• work in collaboration with engineering teams to conduct comprehensive and high-quality lab tests to prove the practicality of proposed E2E network solutions

Requirements

• excellent organisational skills
• analytically minded and a quick learner
• attention to detail
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• five or more years of experience working with IP networks and associated network infrastructure, such as; routers, switches, firewalls
• previous knowledge of 5G networks and the convergence of cloud and 5G
• working knowledge of system and network engineering
• knowledge of IP Networking, IP subnetting, routing protocols and best practices
• direct hands on experience with network automation tools and DevOps practices
• be familiar with and knowledgeable in WAN and SD-WAN technologies, as well as OSPF, BGP, IPSEC, VLAN, STP, HSRP, and VRRP
• setup of ASA and Checkpoint firewalls, Cisco network switches, routers, and routers
• knowledge of security relating to the IP network preferable, such as; Firewalls, ACLs, IPsec, VPN
• technical degree in Computer Science, Computer Engineering or relevant field
• technical knowledge of virtualization
• TCP/IP comprehension and expertise. Utilize network sniffers like Wireshark to be able to detect network difficulties and problems
• possess a relevant technical certifications such as CCNA, CCNP, JNCIA
• management of business wireless networks and an understanding of wireless standards. It would be advantageous to have knowledge of different vendors
• cooperation with nearby and distant coworkers as well as strong interpersonal and communication abilities
• practical understanding and prior experience with Linux, particularly Debian and Suse, Apache, Squid, Bind, also Network Automation
• linux installation
• familiar with different Linux distributions
• setting up ASA, Checkpoint, and Pulse Secure Remote Access VPN firewalls, as well as Cisco network switches and routers
• setup software
• cisco CCNA certification or a comparable degree of real-world experience
• practical experience with IP addressing and subnetting
• determine whether the necessary services are active
• determine which ports are available for connections
• practical experience with OSPF routing
• use grep to search log and configuration files
• expertise in LAN technologies, VLANs, VTP, and spanning, Layer 2 switching, DHCP
• understanding IOS security
• carry out common linux activities, such as SSH, Tar/Zip, checking mail queues and DNS record checking using the cli
• bash shell scripting experience
• attend the data centre based in London occasionally, some of which may be at short notice

Responsibility

• controlling the budget for revenue and margin as well as any related priorities
• develop business and scout new categories within digital services and hardware for the consumer
• drive the business forward by exceeding revenue targets through selling top-notch global cloud solutions
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• harness the power of community by developing strategic channel partnerships, boosting sales of Cloud global solutions
• maintain strong ties with the local Operational Country Plans in terms of consumer hardware, content, and services
• nurture a healthy sales pipeline, ensure a seamless customer onboarding experience, and initiate effective partner programs
• building a solid pipeline of top-notch wholesale possibilities and converting them
• find and cultivate new partners in the related field of consumer hardware
• establish brand authority by conducting training and workshops, fostering deeper collaborations with customers and partners
• work directly with suppliers, local operating nations, and the larger team to own the NPI process to enable effective launch management
• deliver stellar pre-sales and post-sales support, ensuring ultimate customer satisfaction and promoting cloud consumption
• regularly and plainly informing larger stakeholders about the aims and initiatives of the consumers
• expertise working with hyperscalers and start-ups
• collaborate and cross-train with internal teams, fueling the company's success
• working closely with suppliers, local operating nations, and the larger team, own the NPI process to enable effective launch management
• lend your insights to HQ to refine our products, solutions, and operations
• working cross-functionally to support growth in all departments
• create early business cases for new opportunity assessment and feasibility
• effectively managing connections with current Wholesale clients to make sure that the technological solutions and business arrangements are producing the greatest results for all parties
• you are the expert with knowledge of a competitive market and consumer needs so that our client can understand products are comparable with competitors or create a different product to allow for the growth of existing consumer digital and hardware segments
• actively and tenaciously explored significant income prospects that produced fruitful results
• creating and sustaining strong bonds with internal MNO Wholesale heads, getting a sense of their goals, and figuring out how this global telco group can offer the most support and value
• making use of internal departments such as technology, legal, and finance to offer a top-notch client experience while generating profitable results for the global telco group
• executive level summary & reporting generation at CxO level on relevant product lines on a monthly basis
• working closely with the this global telco group's technology & finance teams to ensure all underlying platforms fulfil the long-term commercial and capability requirements of current and future customers
• effective communication with the team in charge of the central procurement process
• accessory portfolio management, concise sharing of best practises across Group and Operational countries, assistance in formulating strategy, and budget accountability for certain categories and product lines
• manage a white-label product portfolio, scale operations across local operating countries, and lead a relationship with key suppliers for white label/branded worldwide accessories

Requirements

• outstanding interpersonal skills, compelling presentation capabilities, and excellent written communication prowess
• A minimum of 5 years of sales experience in the IT and technology sectors, supported by a proven track record
• prior engagement with business communities will give you a distinct edge
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• work history with a mobile provider, MVNO, SI, vendor, or device maker
• commercially minded, hands-on, and focused on providing customers with value
• good consumer product/service marketing background
• experience with partnerships, alliances, and channel platforms is highly desirable
• taking the helm in challenging commercial and technical contract discussions
• at all account levels, excellent presenting and bargaining skills
• experience leading external, international partners and vendors
• ability to thrive in a diverse, fast-paced global company
• worked in sizable sales, account management, and pre-sale responsibilities in the telecom industry
• strong verbal and interpersonal communication abilities, as well as strong literacy and numeracy skills
• ideally held a similar position with a mobile operator, vendor, technology-focused or consumer retail organisation
• clear commercial mindset; constantly challenging the value return of an activity
• aptitude for coordinating resources, managing change, resolving conflicts, and upholding the highest ethical standards
• technically proficient and capable of articulating the key elements of a mobile network
• effective strategic and leadership abilities
• proven track record of actively interacting and working with internal stakeholders from both local and international organisations
• excellent interpersonal, relationship-building, and communication skills
• prior knowledge of the market dynamics and offerings for travel simulation games
• capable of using original thought to generate novel answers to challenging business problems
• proven ability to develop product and marketing strategies and effectively communicate recommendations to senior management and local operating counterparts
• experience leading high value/high visibility business development efforts with a positive return on investment
• willing to contribute and offer assistance in other business areas as required
• understanding of and comfort with the dynamics of working in a global organisation
• experience working in global and virtual teams and collaborating with subject matter experts covering more than one country
• experience working in a multinational organisation across tech, commercial, legal, finance, and other support groups. a strong track record of managing the products for mobile accessories and evidence of their category competence

Responsibility

• lead customer conversations around security Responsible for planning, defining and creating solution offerings and pushing technical end-to-end
• the Security Architect is part of the Professional Services Resource Management team within the Technology Solutions organisation
• regulatory and Security solutions for the Core Network
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• the role necessitates excellent communication and organizational leadership abilities
• end-to-End and consultative approach. Security consultancy offers for customers depending on their needs
• you must be experienced with operating systems like Windows, Linux, and UNIX
• they will work with the networks and development areas to propose new and emergent solutions for security
• network security architecture and its development are both important to understand
• wireless security, such as routers, switches, and VLAN security, are also areas to be aware of
• finally, the security analyst is expected to present to the senior leadership team trending KPIs and metrics on security issues
• auditing of the company's infrastructure to have a view on access and identity management controls
• an understanding of the ISO 27001/27002, COBIT, and ITIL frameworks is required
• identifying material security issues within the company's networks, lab environments and corporate elements
• third-party auditing skills and cloud risk assessment methodologies are also areas in which you must be familiar
• the security analyst will provide the Head of Cyber Security and SVP a comprehensive and ongoing view of the cyber security posture of the Business
• you should have expertise in security measures such as firewalls, intrusion detection, and prevention systems , network access controls, and network segmentation
• ensure that the latest security recommendation and guidance are implemented in deployments
• prepare HLD and LLD designs for the customer solution; analyse customer technology; define business requirements; take part in risk analysis; develop technical presentations and proposals; deliver customer presentations; support deployment of the agreed-upon solution; give feedback to the product development team; participate in knowledge transfer, documentation, and information sharing; and stay current with new technology/technical areas
• they will be responsible for helping identity potential risk and threats to the business from a cyber security point of view and engage with relevant colleagues to close these risks and threats off
• ensure that security governance is being followed and contribute to security policy and process design
• they will also own the working level interface between the business and its Security Partner in managing responses to tickets raised that identify potential threats in motion
• work with the company's 3rd party security monitoring partner in rolling out monitoring and own the ticketing relationship
• respond to security incidents and provide support to the business in times of compromise
• DNS security principles such as routing, authentication, VPN, proxy services, and DDOS mitigation technology are expected to be a part of your experience
• help instill a culture of design for security amongst peer engineers and architects
• key responsibilities include reviewing current system security measures and recommending and implementing enhancements; conducting regular system tests and ensuring continuous monitoring of network security; assisting the development of project timelines for ongoing system upgrades; working with sales teams to engage with customers early on security principles and requirements

Requirements

• forensic-minded problem solver and team player, who can drive delivery and implementation
• passionate about ensuring we have best in class security processes and practices
• able to show thought leadership and take ownership of cyber security challenges
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• excellent people leadership that help foster an environment that gets the best out of people and teams
• an excellent planner able to schedule and prioritise work and react positively to issues occurring
• experience in navigating a technology delivery organization
• enthusiastic about cyber security and the role it has to play in securing businesses
• customer orientated, with a great communication style, and able to work with multiple interests across the organisation
• able to present information in a concise way to stakeholders
• an excellent teammate, putting the needs of others before yours
• A dynamic personality able to actively engage and influence a variety of audiences and stakeholders
• able to prioritize multiple responsibilities, balancing customer priorities on multiple projects as well as internal product development requirements
• detailed understanding of information security practices, processes and ways of working in a technology delivery environment
• familiarity with broadcast and media services and / or software development, and an understanding of the portfolio of services
• able to stimulate trust and confidence

Responsibility

• working within a team that provides 24/7 support for the operations and maintenance of the RF Carrier Monitoring System
• join a team of highly skilled engineers covering 24/7 support
• you will be working out of one of the UK Operations Centres
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• you will working out of one of the UK Operations Centres
• assist clients at all points throughout the customer experience, from activation to decommissioning
• customers may require technical advice and assistance from activation through decommissioning
• create a positive customer experience by providing top-notch post-sale operational support, such as case management, incident management, and service activation
• establish and record the implementation processes required for Radio Frequency integration and support
• assist in the definition of Network Management Configuration in order to ensure smooth and ongoing processes within the NOC
• work with Distribution Partners to coordinate challenging troubleshooting, calling in Principal Engineers and technical teams as needed
• coordinate difficult troubleshooting with Distribution Partners, utilising Principal Engineers and technical teams as necessary
• assist the NOC and your team members with Radio Frequency technical issues
• throughout the troubleshooting process, manage internal stakeholders while remaining in constant and open contact with Distribution Partners
• manage internal stakeholders while maintaining continuous and open communication with Distribution Partners throughout troubleshooting
• improving the knowledge database with the help of operational input
• using operational feedback to improve the knowledge database
• regularly Monitor the NOC and providing support for alarms and faults, as well as performing diagnostic tests, separation, and recovering
• lead network management for Fault, Configuration, Accounting, Performance, and Security within the network operations team
• if you are interested in finding out more please send your cv to [email protected]. Alternatively, call me on 07575 92 7728
• provide exceptional post-sales operational support, such as but not limited to service activation, case management, and issue management, to help shape the customer experience
• develop and deliver Radio Frequency training packages to Network Operations personnel
• take responsibility for the continuous service improvement of RF performance and operational procedures
• to perform integration capabilities and operations, interact frequently with NOC Test Engineers, Surface Systems Engineers, Satellite System Engineers, and User Terminal Engineers
• review and evaluate Incident, Change, and Problem records pertaining to RF operations to ensure that the relevant incident data, method of procedures, back up plans, resolution details, and root cause investigations are correctly captured

Requirements

• A bachelor's degree in engineering and/or computer science, or equivalent experience, is required
• at least two years of experience in a live Network Operations environment is required
• extensive troubleshooting, operation, and maintenance experience with local and remote base station, IF, Radio Frequency, antennas, and WAN/LAN equipment
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• extensive experience testing systems involving Radio Frequency, Antenna, and any associated sub-systems
• significant experience performing Radio Frequency Data Analysis and Pre-launch Optimization of Terminal sites and equipment
• knowledge of Satellite Communications Baseband, Network Management, and Modem System Equipment
• thorough understanding of Uplink Power Control and ACM Adaptive Coding and Modulation
• basic understanding of IP routing and networking
• extensive experience operating telecommunications networks
• ability to create and thoroughly document network operational procedures
• self-starter who takes the initiative and takes the lead to ensure operational issues are resolved effectively and efficiently
• in-depth knowledge of network management software used in satcom and/or mobile communication

Responsibility

• designing, building and testing of software applications to run on Linux-based and GDCv-based RAN edge servers
• designing, developing and testing Linux system configurations for a high throughput IPSEC endpoint
• designing, developing and testing of orchestration systems to manage configuration and software installs on RAN edge servers
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• work alongside 3rd party software teams to integrate deliverables into our solution
• construct customer-centric, cutting-edge web applications
• assist in comprehensive full-stack web development, implementing agile methodologies for sprint planning, design sessions, development, testing, and deployment
• creating and maintaining relevant design documentation in accordance with project requirements
• following Agile software dev lifecycles & QA procedures
• conceptualise, create, test, and improve software solutions
• foster collaboration with internal stakeholders at varying organisational levels
• ability to us Jira and Bitbucket dev tools
• engage in the entirety of the software development lifecycle, spanning analysis, design, testing, and delivery
• take part in design and code reviews throughout the development process
• provide assistance for all development needs across both the Technology team and the broader business
• develop web applications utilising an array of languages and technologies
• actively participate in code reviews and maintain meticulous documentation
• facilitate brainstorming sessions for design and architecture
• stay abreast of pertinent technologies and continuously enhance skills through upskilling efforts

Earnings for position software developer