FIDENTI  Salary

2 BOLD STREET SANDBACH CW11 1GR ENGLAND

FIDENTI
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FIDENTI is looking for employees for positions:

mortgage administrator

Working hours

  • full-time | Permanent

Education

  • GCSE or equivalent

Responsibility

  • working with allocated Advisers to assist in progressing cases from first contact to completion
  • completing mortgage and protection applications
  • working with clients to request the appropriate documentation to move forward
  • using our system to create client cases and updating the back-office system through to completion
  • organising Advisers workload and distributing leads where required
  • daily contact with clients, lenders and protection providers via email and phone
  • liaison with introducers to update them on case progress
  • liaising with lenders and protection providers to progress cases and deal with any further enquiries on behalf of the adviser and client

Requirements

  • experience within a similar environment is required
  • customer service experience is essential
  • confidentiality
  • prioritisation skills
  • well presented
  • good communication skills
  • highly organised
  • excellent customer service skills