FETCH Salary
5 BACK STREET 5 HORSHAM ST. FAITH NORWICH NR10 3JP UNITED KINGDOM
TIN: 10985832
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Earnings on positions in FETCH
FETCH is looking for employees for positions:
customer service advisor
Trade
- customer Service
- Customer Service
Language
- english
Requirements
- equivalent to native speaker level, both verbal and written
- customer service: 1 year
Responsibility
- ● Reach out to our customers via retention channels, offer services, products and advice, attend training sessions on foods, accessories and pet care
- ● Place orders and process telephone payments, offer associated or enhanced products and services where appropriate
- ● Resolve customer order queries, e.g. expected arrival times, promotions, payments, returns, liaising with courier partners, Warehouse and Purchasing teams via phone, email and live chat