FAYERS PLUMBING & BUILDING SUPPLIES Salary
15/17 MARGARET ROAD NEW BARNET EN4 9NR
TIN: 00187552
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Earnings on positions in FAYERS PLUMBING & BUILDING SUPPLIES
FAYERS PLUMBING & BUILDING SUPPLIES is looking for employees for positions:
customer service advisor
Working hours
- full-time | Part-time | Permanent
Benefits
- profit sharing
Language
- english
Responsibility
- communicating effectively through email, live chat, and on the telephone with our customers
- proactively managing customer enquiries in adherence to company policies and procedures
- resolving customer questions and complaints in a manner that will result in a positive outcome
- collaborating and working positively with other company departments
- review supplier brands and help publish new products on the website
- assist in day to day management of our social media sites
- being proactive and providing ideas and suggestions to help continually improve our service offering to our customers
Requirements
- previous experience of working in a Customer Service role is preferable
- ability to work under pressure, be a self-motivator who is willing to go the extra mile
- great written and telephone communication skills
- A pro-active team player with the ability to work on your own initiative
- an open mind with the ability to learn and adapt quickly
- customer Service or Admin: 1 year