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FARR BREW is looking for employees for positions:
general manager
general manager
manager
supervisor
front of house staff
head chef
head chef
bartender
Working hours
full-time
Responsibility
general Manager- The Elephant and Castle – Wheathampstead – St Albans
we are looking for a general manager to take over and carry on the excellent work the previous management team have undertaken in transforming this beautiful old building into a thriving gastro pub experience – a pub that has now been in the top 5 for “Best Country Pubs” two years in a row
we are looking for a high calibre candidate with a real passion for food – whilst also understanding that the traditional pub feel must be maintained
weekly financial reporting
train new and current employees on proper customer service practices
manage new employees onboarding e.g. documentation, training, uniforms
Requirements
2 years absolute minimum of managerial experience in a restaurant/gastropub setting
2 4 years minimum experience in a supervisory/team leader role in a hospitality setting
key responsibilities
uphold the high level of service whilst maintaining a warm, welcoming atmosphere that is expected at the Elephant and Castle
writing rotas
encouraging the team to take pride in their work and provide high levels of service to our guests
to stay on top of every guests requests and look for opportunities to go above and beyond
effectively manage guests complaints and escalate if needed