FANELA  Salary

590 GREEN LANES PALMERS GREEN LONDON N13 5RY

FANELA
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FANELA is looking for employees for positions:

production manager

Working hours

  • full-time

Education

  • GCSE or equivalent

Responsibility

  • follow the vision of the MD regarding the business offering and ensure that the services delivered are aligned with that vision
  • manage teams and heads of departments to ensure the smooth running of all operational departments in your purview
  • collaborate with other senior leaders to ensure that cross-function and department communication is clear
  • monitor and manage Customer Service operations and ensure customers are communicated within a business-appropriate fashion
  • implement robust client retention strategies and ensure adherence within each department
  • collect, analyse, and report on statistical information for the areas of the business in your control
  • report directly to the MD and work effectively, professionally, and collaboratively with other members of the Fanela business regardless of their position
  • devise, improve and implement processes and procedures to ensure the smooth running of logistics, warehouse, customer service, and partner operations

Requirements

  • minimum 10 years’ experience required in a commercial operations role, managing teams & departments
  • proven success in a previous Operations Manager role or similar
  • refined ability to delegate responsibilities and provide leadership and training to key personnel
  • advanced written and verbal communication skills
  • possession of key competencies, including conflict management, business negotiation and decision-making
  • knowledge of organizational effectiveness and operations management in complex scenarios
  • experience budgeting and forecasting
  • familiarity with business and financial principles