FAMILY FUND TRADING in York Salary

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4 ALPHA COURT MONKS CROSS DRIVE MONKS CROSS HUNTINGTON YORK YO32 9WN
TIN: 06293129
  Wholesale & Retail Trade
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FAMILY FUND TRADING
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FAMILY FUND TRADING is looking for employees for positions:

customer service administrator

  • customer service administrator
  • hr officer
  • administrator
  • compliance officer

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • you should have experience of handling and resolving challenging telephone calls and direct liaison with external stakeholders
  • excellent analytical and problem solving skills are also required for this role
  • customer service: 1 year
  • to be successful in this role you must have proven customer service and administration experience and ideally have worked on a ticketing system
  • you must have a confident and helpful telephone manner and be able to work under pressure to meet deadlines and performance targets

Responsibility

  • work and liaise directly with Account Managers, Supplier Relationship Manager and Operations Manager on urgent customer requests and complaints, escalating when required