ESTEE LAUDER COSMETICS is looking for employees for positions:
account manager
Requirements
experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
⁃ Quality customer service skills. Skilled at winning people over
⁃ Results oriented, with high drive to meet objectives and standards
⁃ Pursue goals beyond what is required or expected of them
⁃ Senses others' development needs and bolsters their abilities
⁃ Anticipates, recognizes, and meets customers' needs
⁃ Handles difficult and tense customer service situations with diplomacy and tact
Responsibility
create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to
minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed
review retail standards on a daily basis ensuring they are maintained to the required standard
ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk
plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits
identify stock package issues, and take corrective action, informing the Area Manager when out of direct control
you will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team
counter manager
Requirements
experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development
⁃ Proven retail experience preferably within cosmetics
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
competitive industry salary
⁃ The ability to provide inspirational, authentic and personalized customer service
⁃ Quality customer service skills. Skilled at winning people over
commission scheme
⁃ Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
Responsibility
create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to
minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed
review retail standards on a daily basis ensuring they are maintained to the required standard
ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk
plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits
identify stock package issues, and take corrective action, informing the Area Manager when out of direct control
you will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team
business manager
Requirements
proven retail experience preferably within cosmetics
⁃ Proven retail experience preferably within cosmetics
the ability to provide inspirational, authentic and personalized customer service
⁃ The ability to provide inspirational, authentic and personalized customer service
previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
⁃ Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
retail operations experience including inventory management and cash reconciliation
⁃ Retail operations experience including inventory management and cash reconciliation
Responsibility
we are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets
marketing executive
Requirements
the successful candidate will be a highly organised, proactive, and collaborative individual who thrives in a fast-paced and dynamic environment
you will bring strong communication skills, a hands-on approach, and a genuine passion for delivering excellence in execution across multiple workstreams
you will be a natural team player who builds effective relationships and works confidently across functions
with a keen eye for detail and a solution-oriented mindset, you’ll help turn ideas into impactful activations that elevate the Estée Lauder brand in Travel Retail
Responsibility
manage on-counter eventing from planning through to execution, collaborating with Education and VM teams to deliver exceptional consumer experiences
coordinate 360° campaign deliverables, ensuring the timely rollout of in-store activations, visibility assets, and online support plans
support accurate marketing spend management through ownership of the PO process and budget tracking
product Management & Forecasting
retail advisor
Requirements
previous retail industry/guest services experience is desirable
all applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
previous experience with retail point-of-sale software
previous experience with retail point-of-sale software is desirable
while a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
technician
Requirements
all applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
previous experience with retail point-of-sale software
while a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
must be on a Microbiology sandwich degree course and expecting to achieve 2:1+
QUALITIES: Strong time management and organisational skills, ability to write high-quality reports, excellent communication skills, good attention to detail and high levels of data accuracy, strong team-worker
Responsibility
as well as, the successful candidate will be involved with monitoring housekeeping standards in our manufacturing and production areas to ensure corrective actions are initiated if required
contract manager
Requirements
⁃ Effective verbal and written communication skills. Excellent interpersonal skills
⁃ Quality customer service skills. Skilled at winning people over
⁃ Results oriented, with high drive to meet objectives and standards
⁃ Pursue goals beyond what is required or expected of them
⁃ Senses others' development needs and bolsters their abilities
⁃ Anticipates, recognizes, and meets customers' needs
⁃ Handles difficult and tense customer service situations with diplomacy and tact
about you
Responsibility
you will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team
hair stylist
Requirements
⁃ Previous retail industry/guest services experience is desirable
A strong passion for skincare & haircare
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
confidence in speaking to customers, get to know them and understand their needs to best cater to them
⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
self-motivated and proactive approach
⁃ Previous experience with retail point⁃of⁃sale software is desirable
previous retail industry/customer services experience is beneficial
Responsibility
you will also use your exceptional people skills to build collaborative working relationships with the rest of your dynamic team to ensure that the store meets the Company's high standards of visual merchandising
hr advisor
Requirements
all applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
previous experience with retail point-of-sale software
while a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
designer
Requirements
BA in Interior Design, Architecture, or Industrial Design
minimum 5 years experience in store/ retail design
excellent ability to conceptualize spatial designs and architectural brand imaging
extremely detail oriented
must thrive in a fast-paced environment and work both independently and closely with others
proficient in Adobe Suite
strong proficiency in 3D modelling and rendering with SketchUp & Vray
strong proficiency in Autocad & Vectorworks
Responsibility
maintains departmental records of final architectural drawings and photographs for each store