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ESCAPE LIVE SERVICES is looking for employees for positions:
customer service advisor
customer service advisor
marketing manager
junior graphic designer
business development manager
Working hours
part-time
Responsibility
maintaining a positive, empathetic and professional attitude toward customers at all times
responding promptly to customer inquiries and taking bookings
communicating with customers through various channels
knowing our products inside and out so that you can answer questions
keeping records of customer interactions, transactions, comments and complaints, provide regular reports
communicating and coordinating with colleagues as necessary
providing feedback on the efficiency of the customer service process
ensure customer satisfaction and provide professional customer support
Requirements
candidates must have some experience with customer service, whether face to face or over phone / email. The candidate will ideally have experience in the leisure sector but not essential