ERG FACILITIES

In the job offer, ERG Facilities is looking for a Call Center Agent to join their team. They are seeking an individual with excellent communication skills and the ability to provide exceptional customer service. The job description states that the responsibilities include conducting outbound calls to allocate emergency maintenance jobs to engineers, addressing customer inquiries, maintaining records, and collaborating with team members to improve efficiency. It would be beneficial to know if there is any training provided for this position, especially for individuals without previous call center or customer service experience. Additionally, the company mentions benefits such as free parking and on-site parking. Could you provide further information about any other benefits offered, such as healthcare or retirement plans?

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