EQUITAS ACADEMIES TRUST Salary
ASTON MANOR ACADEMY PHILLIPS STREET ASTON BIRMINGHAM B6 4PZ
TIN: 07662289
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Earnings on positions in EQUITAS ACADEMIES TRUST
EQUITAS ACADEMIES TRUST is looking for employees for positions:
it support technician
Working hours
- full-time | Permanent
Language
- english
Responsibility
- support where necessary, with various IT Projects across the Trust
- assist in monitoring and responding to IT helpdesk tickets logged on the Trust’s helpdesk
- log, assess, prioritise, resolve & escalate IT Helpdesk tickets
- maintain a high degree of end user service
- frequent communication with end users ensuring they are informed of ticket status/progress
- take ownership of support issues and seek closure ensuring all relevant support procedures are followed
- support the IT team in the booking, delivery and loan of IT equipment
- assist staff with any aspect relating to Office365