ENVIRONMENTAL SERVICES GROUP Salary
HIGH PADDOCK, HIGH CROSS BACK LANE SHREWLEY WARWICK CV35 7BD ENGLAND
TIN: 06722564
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Earnings on positions in ENVIRONMENTAL SERVICES GROUP
ENVIRONMENTAL SERVICES GROUP is looking for employees for positions:
customer services administrator
Working hours
- full-time
Responsibility
- handle incoming customer inquiries and provide prompt and efficient responses via phone or email
- assist customers with product information, order placement, billing inquiries, and issue resolution
- maintain accurate customer records and update relevant information in the company database
- process orders in a timely manner
- collaborate with other departments to ensure a seamless customer experience
- follow up with customers to ensure satisfaction and resolve any outstanding issues
- identify opportunities for process improvements to enhance customer service efficiency
- provide administrative support to the customer services team as needed
Requirements
- previous experience in customer service or administrative role is desirable
- excellent verbal and written communication skills
- strong problem-solving and decision-making abilities
- ability to multitask and prioritize tasks effectively
- attention to detail and strong organizational skills
- ability to remain calm and professional in high-pressure situations
- customer service: 2 years
Education
- GCSE or equivalent