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ENTERVISION INTERCOM is looking for employees for positions:
service manager
service manager
commissioning engineer
Working hours
full-time
Benefits
mobile phone
laptop
Responsibility
effectively manage and monitor the P&L of the department, complete worksheet billing and maximise gross profitability of all services
produce accurate reports to ensure works are completed, deadlines are met, revenue and costs are evaluated
responsible for effectively managing all Service Contracts in line with SLA’s
manage, monitor and motivate the team to consistently meet customer and company expectations
consistently deliver high levels of customer service and satisfaction to all customers in line with our 5-Star Customer Promise, manage and monitor all day-to-day activities within the service, repairs and maintenance team
participate in the of pricing of parts, labour and other charges connected with operational activities and ensure policies and procedures are reviewed and up to date
Requirements
minimum 3 years’ experience as a Service Manager in a similar field/sector
good verbal, listening and written communication skills
initiative and the ability to focus on existing and new opportunities and solutions
good organisational and team building skills
leadership and motivational skills
decision making and problem-solving abilities
service manager: 3 years
time-management skills
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