ENERGY ANGELS GROUP

Responsibility

• handling queries via telephone and email, troubleshooting tickets and enquiries to ensure a swift resolution with a right first-time approach
• striving to exceed targets, taking a proactive approach towards continuous improvement
• all data entry and note taking must be accurate and clear, in keeping with latest company standards and data legislation
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• as the first point of contact for the company, you’ll bring energy and enthusiasm into every call that you make or receive
• you'll be professional and caring in equal measure, ensuring that your caller receives a great outcome on every call. Customers will feel compelled to write positive reviews online about their experience with you

Earnings for position customer service advisor