account manager
Responsibility
- job Purpose
- duties
- build and manage close relationships with the allocated B2B clients of Banijay Brands Gaming division
Show more +14 - these clients will be based in Europe in multiple locations
- management will be via a mix of face-to-face meetings, phone calls, email, Skype and so forth
- the Account Manager’s primary focus will be to maintain close relationships with B2B clients of Banijay Brands Gaming division to ensure their games are prioritised for launch, optimised and marketed effectively across B2B client web and mobile sites
- knowledge & Skills
- excellent communication skills
- manage multiple B2B clients in a professional and organised manner. Complete regular client review meetings. Create and manage backlogs of client requirements. Keep clients up-to-date with Banijay documentation
- ability to work independently, and possess strong organisational and time management skills
- work with clients to compile data and insights on Banijay product performance versus that of competitors, the effects of targeted campaigns and promotions etc
- ability to negotiate competently. Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms
- up-sell the existing clients for new products and premium offerings. Work with them to broaden the Banijay product footprint within their business
- liaise with the Banijay Production teams as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features
- tech savvy and customer service oriented
- professional, resourceful, and patient, and tactful in handling customer inquiries and negotiations
- enthusiasm and leadership. A strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment
Requirements
- ideally two years’ experience working as an account manager / commercial manager across any relevant online industry and sector
- A record of developing strong working relationships with executives, peers and associates
- experience working within the iGaming industry advantageous
Show more +7 - reporting to
- commercial Director, Gaming & Gambling
- contract Type
- full time, permanent
- experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets
- hours
- we will consider flexible working requests for all roles, unless operational requirements prevent otherwise
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