ENDEAVOUR FINANCIAL INSURANCE SERVICES

Responsibility

• adherence to FCA compliance procedures at all times
• responding to Customer Queries about their insurance policies via phone, email and webchat
• dealing with general customer queries about their monthly direct debit payments
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• ensure all customer records are updated accurately
• ensure that all FCA compliance procedures are adhered to at all times

Earnings for position customer service representative

Responsibility

• supporting customers with existing policy amendments
• handling midterm enquiries and renewals
• role: Insurance Sales Agent
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• adhering to strict FCA guidelines

Earnings for position sales agent

Responsibility

• assist with Ad-hoc tasks as business needs dictate
• role: Large Loss Claims Handler

Earnings for position claims handler

Responsibility

• work with SecOps performing vulnerability remediation actions and updates, and audit processes

Requirements

• LAN, WAN, DNS & Wi-Fi
• server architecture
• storage solutions
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• cloud computing platform, principals, and services
• perimeter Security
• microsoft & Linux Operating Systems
• microsoft SQL Server
• VOIP & SIP, Telephony, Contact centres
• backup, Recovery & Replication
• virtualisation solutions
• office 365 Platform

Earnings for position infrastructure engineer

Responsibility

• providing business support to all areas of the business when required
• providing assistance with all ad hoc administrative tasks where required to support the team/department and /or Management Team
• assist with managing stock control and ordering of supplies, including stationery, letter head and office sundries
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• provide assistance with all outgoing mail including special and recorded delivery requests in line with best practice process

Earnings for position administrator