EMBRYO Salary

Responsibility

three years of experience in this field is desirable but not essential
as Project Manager at Embryo, you’ll enjoy a host of benefits
due to incredible yearly growth, Embryo has an exciting opportunity for an experienced Project Manager to join our growing Client Services team
to create, manage and maintain project plans and timelines for all design and development projects
apply now, we look forward to hearing from you
as our client roster grows you will be the person helping us deliver exceptional, award-winning work for our wide range of B2B and B2C clients
to own the creation of all project documentation, including briefs, technical specifications and handovers
you’ll do this by being someone who can organise multiple projects, ensuring all stakeholders, from the delivery team at Embryo to the clients themselves, are kept up to date about the latest developments

Requirements

desirable – At least three years of experience in managing design and website development projects
experience using and working with WordPress websites
experience in creating project plans, project briefs and managing timelines
extremely organised and driven
assertive and motivating
positive ‘can-do’ attitude
attention to detail
impeccable spelling and grammar

Responsibility

we’re looking for an experienced Senior Project Manager to join our passionate and driven client services team to support the Creative department with end-to-end project management for design and development projects
create, manage and maintain project plans and timelines for all design and development projects
you will play a key role in supporting the Head of Creative with client projects whilst being the main point of contact for our clients
you will be responsible for owning the creation of all project documentation, including briefs, technical specifications and handovers
project Management – The Senior Project Manager will manage project schedules and ensure tasks are being completed and deadlines are met
provide regular updates to clients via email, phone calls and in-person meetings
create and build relationships with clients
as an agency, we pride ourselves on our level of customer service and the way we work with our clients

Requirements

problem-solving – You need to be skilled in finding solutions when presented with any problems either internally or externally with clients
organisation – It is your responsibility to make sure that the projects and retainers are running smoothly for your clients
communication – You should be extremely comfortable engaging with clients, reporting to them over the phone and face to face
listening – This is an essential skill to have within this position, always listen to the clients’ needs throughout the project, and find solutions that achieve the project goals
there will be times when multiple people are involved, both client-side and internally, so it is important that you are the key contact for your client to avoid any lack of communication and organisation
thus, your telephone manner must be friendly and professional at all times
it is also important to listen to the teams you work with, to utilise their expertise and use this to your advantage when delivering any project
you will also need to manage other team members’ time to ensure your projects remain on track and profitable

Requirements

problem-solving – you need to be skilled in finding solutions when presented with any problems either internally or externally with clients
organisation – It is your responsibility to make sure that the campaigns are running smoothly for your clients
listening – this is an essential skill to have within this position, always listen to the clients’ needs throughout the campaign, and find solutions together between yourself and the client
there will be times when multiple people are involved, both client-side and internally, so it is important that you are the key contact for your client to avoid any lack of communication and organisation
communication – you should be extremely comfortable engaging with clients, reporting to them over the phone and face to face
data Analysis & Reporting – we provide all clients with a detailed report of their campaign progress, either weekly for some clients, or monthly
thus, your telephone manner must be friendly and professional at all times
you should be confident in your analytical skills and be able to report on these when needed for clients whether this is via email, face-to-face or on the phone

Responsibility

building relationships – we pride ourselves on our level of customer service and the way we work with our clients
building good relationships with your clients is a key part of your role
you’ll need to have a deep understanding of the client’s needs, business, brand, sector, competitors, and audiences
as an Account Director, you would have monthly and quarterly sales targets to work towards and achieve
delivery of work – you will be liaising with the wider delivery team to make sure they are delivering what is needed to meet clients’ retainer needs
strategy – a key part of your day-to-day duties will be ensuring that the team are regularly creating new strategies for the clients and that they are successfully implemented into campaigns
you should therefore hold yourself to the highest of standards in terms of how you interact with clients and colleagues
identifying opportunities, upselling & retention – The client services team are responsible for ensuring that our clients are happy with Embryo’s results and service, and therefore it will be your responsibility to ensure contracts are renewed, as well as identifying opportunities for growth of your accounts

Requirements

communication – You should have excellent communication skills and telephone manner to be able to speak with clients and potential prospects
motivation – You should be extremely self-motivated in order to continuously be proactive in following up on leads
spelling and Grammar should be exceptional
time management & punctuality- it is important to be able to manage your own workflow and be on time with deadlines as well as working hours
confidence – This role requires confidence in liaising with potential and current clients and being able to discuss the most suitable service package for them
relationship building – You should be skilled in the ability to quickly build rapport with clients to maintain a professional working relationship with them
persistence – This role requires a positive can-do attitude that will be able to remain motivated each day for driving new leads

Responsibility

regularly hit monthly KPIs set including emails, calls, and meetings
in this role, you will need to work closely with the Sales Director to understand the services we offer in detail in order to be able to discuss this with our clients and potential prospects
you will be regularly using digital platforms such as Lusha, Linkedin, Instagram, Hubspot, Click up, Lead Forensics and Slack
with the help of our other Business Development Executive, you will need to build a strong pipeline of potential prospects, to assist with this, it is key to attend regular networking events to represent the business, this could be during or out of standard office hours
build professional relationships with potential clients with the ability to discuss their needs and how Embryo can provide digital marketing solutions to help them to achieve their goals
you may need to use data input skills into digital platforms for lead tracking such as contact details, and company names
liaise with the wider delivery team in order to understand in detail the services that we offer and what is required for each of the team members when clients come on board. This will include PPC, Paid Social, Digital PR, Organic SEO and Content
work closely with the marketing team to ensure that you are carrying out monthly marketing outreach projects and ensure that these are followed up with phone calls each month to ask for feedback from potential prospects

Responsibility

have at least 3 years of experience in a Client Services role, or have an agency background within the sector
building relationships – we pride ourselves on our level of customer service and the way we work with our clients
building good relationships with your clients is a key part of your role
you’ll need to have a deep understanding of the client’s needs, business, brand, sector, competitors, and audiences
delivery of work – you will need to be comfortable liaising with the whole delivery team to make sure they are delivering what is needed to meet clients’ retainer needs
strategy – a key part of your day-to-day duties will be ensuring that the team are regularly creating new strategies for the clients and that they are successfully implemented into campaigns
sales & Commerciality – you will have monthly targets to meet which are based on client retention and upsells, for which you will receive commission
contributions – play an active part in the growth of client campaigns and retaining their business thus minimising our churn rate

Requirements

problem-solving – you need to be skilled in finding solutions when presented with any problems either internally or externally with clients
organisation – It is your responsibility to make sure that the campaigns are running smoothly for your clients
reporting – each month we provide all clients with a detailed report of their campaign progress
listening – this is an essential skill to have within this position, always listen to the client’s needs throughout the campaign, there will occasionally be times when we are unable to carry out what we recommend, but it is about finding a solution together between yourself and the client
listening – this is an essential skill to have within this position, always listen to the clients’ needs throughout the campaign, there will occasionally be times where we are unable to carry out what we recommend, but it is about finding a solution together between yourself and the client
communication – you should be comfortable engaging with clients, and reporting to them over the phone and face to face
communication – you should be comfortable engaging with clients, reporting to them over the phone and face to face
there will be times when multiple people are involved, both client-side and internally, so it is important that you are the key contact for your client in order to avoid any lack of communication and organisation

Earnings on positions in EMBRYO

Estimated salary

EMBRYO is looking for employees for positions:

project manager

senior project manager

digital account manager

account director

pr executive

business development executive

junior designer

account manager

senior account manager

client services manager