ELMS MARKETING Salary
- HULLEY ROAD HURDSFIELD IND. EST. MACCLESFIELD SK10 2LP
TIN: 03936153
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Earnings on positions in ELMS MARKETING
ELMS MARKETING is looking for employees for positions:
customer service executive
Working hours
- full-time
Responsibility
- maintaining a positive, empathetic, and professional attitude toward customers at all times
- responding promptly to customer enquiries
- communicating with customers through various channels
- acknowledging and resolving any customer feedback, particularly if an issue needs quick resolution
- knowing our products and services so that you can answer questions
- processing orders, forms, applications, and requests
- keeping records of customer interactions, transactions, comments, and complaints
- communicating and coordinating with colleagues as necessary
Requirements
- customer service
- experience within the business or other suitable customer service roles
- experience of Sage 50 is preferred but not essential
- excellent communication skills, both written and verbal
- strong relationship building, negotiating and administration skills
- high attention to detail with excellent organisation skills
- knowledge and interest in sports apparel
- exercises personal professionalism and sense of accountability