ELIGIBLE in London Salary

Rating of the company
THE WALBROOK BUILDING 25 WALBROOK LONDON EC4N 8AF UNITED KINGDOM
TIN: 10014296
  IT-Services
Rating of the company

ELIGIBLE
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 Premium profile inactive

Earnings on positions in ELIGIBLE

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ELIGIBLE is looking for employees for positions:

manager

  • manager
  • product manager
  • data scientist
  • qa engineer

Trade

  • sales
  • Sales

Responsibility

  • develop and maintain strong relationships with key customers, serving as their main point of contact
  • understand customers' goals, challenges, and needs, and provide personalized solutions and recommendations
  • onboard new customers, ensuring a smooth and seamless transition in line with internal SLAS
  • conduct regular check-ins with customers to assess their satisfaction and address any concerns
  • proactively identify opportunities to upsell or cross-sell additional products or services
  • collaborate with internal teams to resolve customer issues and ensure timely resolution
  • provide product training and support to customers as needed as well as prepare training materials to improve adoption
  • monitor and track key customer experience and success metrics to identify areas for improvement and drive continuous enhancements to the customer experience

Requirements

  • startup mindset
  • at least 2 years' experience as a customer experience specialist, or a similar customer support role
  • superb communication, collaboration, and problem-solving skills
  • exceptional interpersonal skills and a client-centred approach
  • customer Service: 1 year

Salary

  • salary

Earnings on positions in ELIGIBLE

Average salary in this position
Average salary in this position in the country
manager
2500 £
48%
3678 £

National average salary

2950 £

Average salary in this company

2500 £