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EK & CO 2003 is looking for employees for positions:
service delivery manager
service delivery manager
practice manager
Requirements
head of IT
IT Support Manager
IT Operations Manager
3rd Line Support Engineer
IT Infrastructure Manager
IT Services Manager
IT Service Delivery Manager
senior IT Support Engineer
Responsibility
ensure a Service Improvement Plan is in place to address any risks relating to delivery of service in line with the Contract and the Service levels
drive retention of revenue of aligned accounts
provide on-going analysis of reports, performance, and trends, generating appropriate and timely recommendations and stating risks to both the customer and the business
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