EDUCATIONAPPEALS DOTCOM

Responsibility

• providing administrative and clerking support for school admission appeals
• liaising with schools, admission teams, and local authorities to arrange appeals, gather information and share feedback
• downloading appeal forms and scheduling them to be heard at appropriate dates and times
  Show more +5
• answering telephone and email enquiries
• collating files/ paperwork to post/ email to panel members, parents, schools, and local authorities
• minute taking
• to ensure that all duties and responsibilities are carried out in accordance with policies and procedures
• any other duties as required by the Principal Clerk and Appeals Manager

Requirements

• 5 GCSEs or equivalent NVQ level in administration. This will be waived where an applicant can demonstrate considerable administration experience
• experience of liaising with customers/ parents/ clients using a variety of methods, including virtual meetings
• experience of accurately capturing, storing, and retrieving information to meet organisational and customer needs
  Show more +8
• ability to interpret information and data
• keyboard skills are essential
• experience of working in a customer facing environment or people orientated role
• experience of working effectively as part of a team. This is essential while working in a small office
• must be able to respect confidentiality and security of sensitive information
• knowledge and experience of administrative processes and systems
• able to support and communicate with panel members who sit in a voluntary capacity
• evidence of working with computer systems to input, store and retrieve data

Earnings for position office administrator