ECOSURETY

Responsibility

• job Advert
• business Development Specialist
• central Bristol, Hybrid
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• the aim is to increase Ecosurety’s market share in compliance and associated consultancy services, within a changing regulatory market
• as a business we are fast-paced and things change, a lot, as our industry goes through rapid transformation
• plan and implement sales campaigns to meet sales targets
• manage and answer incoming website inquiries from prospects
• we are a collaborative bunch, we support difference, and we spend time on engaging with each other as a team
• seek out clients and form working relationships with key buyers and decision makers
• we do this whilst challenging ourselves to deliver projects in line with agreed objectives and quality standards
• maximise sales opportunities and profitability across different key revenue streams
• ecosurety are looking for a positive and motivated person, who can overcome objections and build strong relationships with a wide range of people
• deliver sales presentations to prospective clients
• the purpose of the role is to drive sales aligned to our values and growth strategy, by seeking out high value clients
• our clients are many of the UK big brands and retailers, often facing big challenges over their use of packaging
• ensure seamless transition and onboarding of prospective clients
• we are a Certified B Corp, committed to balancing profit with our social and environmental impact
• manage, and report on, own sales pipeline to the Business Development Lead
• if this sounds like your sort of place, we hope to hear from you soon
• regularly communicate new market information to help shape Ecosurety’s services
• manage and update a pipeline of prospective clients
• manage and update a pipeline of prospective clients on a weekly basis
• identify opportunities to generate additional revenue
• adhere and contribute to Ecosurety’s Management System
• adhere and contribute to processes and procedures held on Ecosurety’s Management System
• build collaborative relationships with colleagues in different teams
• minute taking for prospective meetings
• logging and taking minutes for prospective meetings
• person Specification

Earnings for position business development

Current offers for the position:

Responsibility

• oversee development of multiple products and services across different channels
• work to automate and systematise these as much as possible, then deliver them to clients via client facing channels
• report to Lead Product Manager whilst working closely with our Technical, Data and Client Services teams
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• along with the Lead Product Manager, manage the development roadmap and ideas backlog with consistent and clear communications to the Board
• work with the Client facing teams to gain insight, feature ideas and test new products and services
• adhere and contribute to Ecosurety’s Management System
• create bespoke, digestible user guides for internal and external product and service releases
• manage 3rd party suppliers, contractors, and software development teams to deliver the most value for our clients and users
• help shape the product’s short- and long-term plans to defined and measured success
• build collaborative relationships with colleagues in different teams and ensure everyone is working towards the same goal
• provide input to professionalise and develop the broader operations of the company
• help to evolve the business, to maximise opportunities for future revenue and consultancy growth
• the purpose of this role is to work with the Product Lead to deliver our future Product Roadmap as part of a large-scale data transformation programme in a changing regulatory landscape focused on recycling packaging materials, electrical goods & batteries
• person Specification

Requirements

• demonstrate valid experience or knowledge of product development and working in multidisciplinary teams towards measurable outcomes
• analysed complex quantitative data to generate insights that have informed important product decisions
• look ahead to the future, developing plans that take input from multiple sources
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• excellent analytical, IT and administrative skills
• organised and efficient, and support colleagues to do the same
• experience of project management methodologies
• strong ability to communicate logically and objectively, both verbally and written
• communication and stakeholder management
• IT literacy and experience with project management tools
• confident user of online collaborative tools
• comfortable managing Experience processes and running workshops
• ability to manage multiple stakeholders, collaborate effectively and drive results

Earnings for position product manager

Current offers for the position:

Responsibility

• respond to clients’ enquiries for information, and sustain a high level of member satisfaction
• maximise sales opportunities and profitability of accounts
• ensure regular contact with clients, including onsite meetings around the UK as required
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• ensure the client database and records are kept up to date
• perform data collection and analysis for regulatory deadlines
• provide technical guidance and carry out desktop and onsite auditing to assess clients’ compliance status
• deliver key messages to clients about market factors that affect their business
• engage clients in projects and campaigns Ecosurety are involved in
• plan and deliver professional training events
• person Specification
• strong organisation, IT and administrative skills
• high level of compliance and attention to detail
• consistent and logical approach to completing tasks and following procedures

Requirements

• effective communication skills; able to deliver challenging messages when needed
• strong customer service focus
• persistent in problem solving and seeing tasks through to completion
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• self-controlled and non-confrontational when handling challenging situations
• proactive and fast learner, able to take on new information quickly
• willing to occasionally travel and stay away from home
• able to work collaboratively both internally and externally

Earnings for position account manager

Current offers for the position:

Responsibility

• job Advert
• delivery of high standards of customer service and administration of a large number of clients
• the Client Services Administrator will support a large number of clients
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• administering proactive client communication
• administration of multiple client records and CRM system
• our clients are many of the UK big brands and retailers, often facing particularly big challenges over their use of packaging
• ensure adherence to Ecosurety’s management system and processes
• support delivery of ‘best in class’ compliance, interacting with the Compliance & Data team
• we are a Certified B Corp, committed to balancing profit with our social and environmental impact
• ecosurety are looking for a Client Services Administrator with strong communication and organisational skills to deliver a high level of customer service to our clients
• identify new opportunities for service improvement and growth
• the individual will be required to be flexible and adaptable to embrace the changing needs of the business, balancing multiple business objectives
• if this sounds like your sort of place, we hope to hear from you soon
• contribute to a positive team dynamic, living the Ecosurety values of ‘Protect, Inspire, Transform’
• answering client queries ranging from basic administrative queries to regulatory guidance
• the role will involve answering customer inquiries, maintaining client records, relaying important regulatory information, managing invoicing, administering incoming client data, and providing administrative support to the Client Services Team
• ecosurety is an industry leading company of 70 people, based in the heart of Bristol’s vibrant city centre, with a mission to accelerate change towards an environmentally sustainable world
• person Specification
• experience of customer services and client administration
• strong organisational skills, with the ability to juggle multiple requests and prioritise effectively
• strong ability to communicate logically and objectively, both verbally and written
• report this job
• comfortable interacting with multiple stakeholders and working collaboratively both internally and externally

Requirements

• strong IT skills and experience with CRM systems

Earnings for position client administrator

Current offers for the position:

Responsibility

• provide high quality administration support to ensure safe, well-functioning, environmentally conscious office facilities and working environment
• coordinate regular and ad-hoc email communications to stakeholders for compliance requirements, events, consultations, and marketing campaigns
• reception coverage, meet and greet visitors, answering phones, collecting, and distributing post
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• admin support in coordination of internal and external events
• support the Quality Manager in maintaining Ecosurety’s integrated Management System
• ad hoc administration support for any new services / projects as required
• person Specification
• package

Requirements

• proven experience as an office administrator or office assistant
• outstanding communication and interpersonal skills
• excellent organisational skills
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• able to work collaboratively
• excellent knowledge of MS Office and management software

Earnings for position office administrator

Current offers for the position: