E J HALL MANAGEMENT  Salary

32 CLARE HILL ESHER KT10 9NB ENGLAND
TIN: 08104901

E J HALL MANAGEMENT
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E J HALL MANAGEMENT is looking for employees for positions:

service administrator

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • dealing with customer queries/enquiries/instructions over the phone or email in a polite and efficient manner and resolving their enquiries
  • ensure all service centre records are maintained in a manner satisfactory for audit purposes
  • ensure all necessary stocks of stationary are replenished as needed
  • maximise co-operation between branch administration and service personnel therefore promoting an efficient and pleasant working environment
  • accurately escalate any queries or enquiries to the Service Supervisor or Service Manager as necessary but also to be confident in using your own initiative to deal with customers/branch personnel in the absence of management
  • co-ordinate all relevant paperwork to enable the output of the service centre to be invoiced quickly and to ensure that customer accounts are settled as quickly as possible
  • co-ordinate the activities of a team of field service engineers to ensure maximum efficiency of resources that will satisfy the current and future customer base

Requirements

  • minimum of 3 years office administration experience
  • excellent knowledge of using computer systems to manage administration, including above average skills in Microsoft packages
  • project systems experience
  • service Administration: 3 years
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