customer service advisor
3 the last 230 days, recently 2023-09-20
Responsibility
- dynamic Medical Logistics was established 23 years ago with a mission to positively affect the UK Healthcare sector
- excellent verbal and written communication skills are required to manage a range of inquiries from hospitals, customers and drivers
- we are looking for a talented Customer Service professional to work with us on a part time basis between the hours of 10.00am and 2.00pm, Monday to Friday
Show more +5 - dynamic is an ever-changing, fast-growing business; and you will not be another number. Your individuality counts because we need team members who work autonomously, proactively, and suggest new improvements
- the ideal candidate will have exceptional customer service skills with a passion for helping the NHS and the ability to think on their feet and problem solve to help service our customer's complex needs
- what are we looking for?
- promoting customer service best practice at all times
- dealing with inbound customer service calls and emails, placing bookings and answering general enquiries
Requirements
- computer literate
- previous B2B Customer Service or Sales experience
- excellent customer service skills
Show more +9 - ability to work in a face paced environment with urgency and accuracy
- ability to work in a face paced environment
- strong communication skills both written and verbal
- A positive can-do attitude
- excellent attention to detail
- previous experience in utilising information from a number of systems and resolving problems
- customer service: 2 years
- B2B Customer Service/Sales: 2 years
- customer service: 1 year
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