DUQED in London Salary
86-90 PAUL STREET LONDON EC2A 4NE ENGLAND
TIN: 13032847
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Earnings on positions in DUQED
DUQED is looking for employees for positions:
customer service representative
Working hours
- full-time | Permanent
Salary
- salary
Requirements
- A passion for delivering exceptional customer service
- high school diploma or equivalent; college degree is a plus
- previous customer service experience is preferred
- outstanding communication skills, both written and verbal
- strong problem-solving abilities and attention to detail
- empathy and the ability to actively listen to customer concerns
- proficiency in computer skills and familiarity with customer service software
- ability to thrive in a fast-paced and high-pressure environment
Responsibility
- serving as the primary point of contact for customers
- assisting customers with inquiries, orders, and product/service information
- resolving customer issues and concerns efficiently and effectively
- offering personalised product recommendations and upselling opportunities
- processing returns, exchanges, and warranty claims with precision
- maintaining accurate and organised customer records
- job Title: Customer Service Representative
- collaborating with cross-functional teams to tackle complex issues