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DU PRE MARINE is looking for employees for positions:
office administrator
office administrator
Language
english
Education
GCSE or equivalent
Responsibility
manage the delivery timescale for orders, liaising with suppliers and customers as appropriate. Update the CRM with information as necessary
respond to all customer questions/requests through all communication channels within agreed timescales, providing answers directly or escalating as appropriate
proactively update customers, setting actions and timescales in CRM, and liaising with Technician
manage the warranty and RMA process with the Company’s suppliers for any faulty products and liaise with customers over repair timelines and progress
keep all customer care cases up to date for in-house repairs on CRM
physically able to take in deliveries from couriers, picking from stock shelves and organising stock
Requirements
hungerford, RG17 0RB: reliably commute or plan to relocate before starting work